Patient Care Coordinator

🔥 1 minute ago

🇨🇦 Canada – Remote

💵 CA$40k - CA$50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
• Jobs at this company usually fill in 36 days.
• 152 open roles for a team of 15.

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Sailor Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Serve as the first point of contact for patients and their families reaching out to Sailor Health • Guide older adults and caregivers through the intake process • Provide warm, clear, and professional patient support • Coordinate care and help patients match with the right therapist • Provide emotional guidance and reassurance throughout the intake journey • Help patients feel supported, understood, and confident entering care • Manage patients at different stages of the process • Contribute to shaping key processes within a small, agile team

🎯 Requirements

• Canada-based only • Strong empathy and clear communication skills • Active listening and ability to handle difficult or emotional conversations • Highly organized and detail-oriented • Ability to manage multiple patients at different stages • Comfortable learning Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot • Quick learner who can pick up new software • Interest in mental health and healthcare access • Experience in healthcare, customer service, or administrative support is welcome but not required • Comfortable working Eastern Time Zone hours • Must be willing to work one or more listed shifts between 9 a.m. and 9 p.m. ET

🏖️ Benefits

• Remote work flexibility • Growth and ownership opportunities • Mission-driven work improving mental healthcare access for older adults • Collaborative remote-first team • Opportunity to shape key processes and grow with the company

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