Patient Intake Coordinator

🔥 12 hours ago

🇨🇦 Canada – Remote

💵 $40k - $50k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sailor Health

WebsiteLinkedInAll Job Openings

11 - 50 employees

⚕️ Healthcare Insurance

🏥 Healthcare

📡 Telecommunications

Healthcare Insurance • Healthcare • Telecommunications

Sailor Health is a mental health service dedicated to providing compassionate therapy specifically designed for seniors. They connect older adults with experienced therapists who specialize in geriatric care, offering personalized therapy sessions online or over the phone, with most being covered by Medicare. Sailor Health emphasizes accessibility and affordability, ensuring that seniors can receive the support they need from the comfort of their homes.

📋 Description

• Conduct introductory calls with existing patients interested in advocacy services • Guide patients through the advocacy onboarding process • Coordinate with the advocacy team to ensure smooth transitions and follow-through • Manage patient communications, including follow-ups, missed calls, and reassignments • Maintain accurate and up-to-date records in Google Workspace, EHR platforms such as Healthie, and CRMs such as HubSpot • Support existing patients as they access additional resources, coordination, and advocacy services

🎯 Requirements

• Based in Canada • Comfortable working Eastern Time Zone hours • Empathetic and clear communication • Active listening and ability to support patients during vulnerable or emotional conversations • Highly organized and detail-oriented • Ability to manage multiple patients at different stages • Comfortable learning and navigating Google Workspace, EHR systems, and CRMs • Experience in healthcare, customer service, or administrative support is a plus, not required • Willingness to work one of the listed shifts: Monday–Friday, Wednesday–Sunday, or Saturday–Wednesday, from either 9a–6p ET or 12p–9p ET • Required application materials include a resume, LinkedIn URL, introductory video, and earliest potential start date

🏖️ Benefits

• Remote-first team and flexibility of remote work • Growth and ownership opportunities • Opportunity to shape key processes and grow with the company • Mission-driven work supporting older adults • Collaborative team environment