Seasonal Customer Experience Team Member, Part-Time

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $18 / hour

⏱ Part Time

🟢 Junior

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SAJE SRL

WebsiteLinkedInAll Job Openings

11 - 50 employees

🏥 Healthcare

🍽️ Food & Beverage

🏨 Hospitality

Healthcare • Food & Beverage • Hospitality

SAJE SRL is a company that began operations in 2009, focusing on introducing an alternative material in design, architecture, and construction fields. They specialize in the marketing of CORIAN solid surfaces and other brands, offering tools and materials for their transformation. Additionally, SAJE manufactures reception furniture, kitchens, and bathrooms, combining solid surfaces with wood, melamine, or metal to deliver comprehensive design and manufacturing services that meet international quality standards.

📋 Description

• Create positively outrageous customer service experiences for Community Members via phone, email, and live chat • Respond to all inquiries with urgency and a positive, personalized, community-centric approach • Report customer issues and observed trends to the leadership team • Use customer service software and related systems confidently and effectively • Achieve personal productivity and quality targets • Collaborate with Team Members to develop effective solutions for Community Members • Support retail staff with tools and information to provide exceptional service • Cultivate and share aromatherapy product knowledge and understanding of Saje Natural Wellness • Act as a brand ambassador inside and outside the Customer Experience team • Perform additional projects, duties and assignments as required

🎯 Requirements

• 1 year of previous customer service or contact centre experience, with roles related to service and/or retail environment • Excellent written and verbal communication skills • Comfortable learning multiple systems and supporting customers across several communication channels • Active listener with strong problem-solving skills and a customer-first mindset • Ability to thrive in a fast-paced, high-volume environment while maintaining quality and professionalism • Strong critical thinking skills with a solution- and customer-first mindset • Adaptable, coachable and open to change • Previous work with Gorgias, Shopify, or Yotpo is considered an asset • History or background in sales is an asset • Comfortable making product recommendations • Interest in wellness, self care, and aromatherapy is an asset but not required • Must be available a minimum of 12 hours per week for weekday and weekend shifts • Legally eligible to work in Canada

🏖️ Benefits

• Paid sick days • Generous product discount • Onboarding plan to ensure you’re set up for success • Employee Assistance Program - 24/7 support, resources, and information available to you and your family • Paid time off to ensure you're resting & recharging • Thorough onboarding experience • Learning and development support • Reasonable accommodations throughout the recruitment process