Account Solution Engineer – Federal Civilian, All Levels

🕒 May 12

🌽 Illinois, New York, +3 more states – Remote

🌽 Illinois – Remote 🗽 New York – Remote 🦀 Maryland – Remote 🍂 Massachusetts – Remote ⚔️ Virginia – Remote

💵 $113.3k - $210.9k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

☁️ SaaS

🤝 B2B

🤖 Artificial Intelligence

SaaS • B2B • Artificial Intelligence

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Be part of Salesforce’s high-energy Federal Public Sector Solution Engineering (SE) team, where your technical expertise meets a higher purpose. • You aren't just selling software - you are a mission-critical partner in improving how government serves its citizens. • You are a customer-facing technical trusted advisor who will support vital federal missions by designing, building and demonstrating how our Agentic Government Cloud solutions solve the government’s most complex challenges. • Lead technical discovery, shape and execute proof points for customer environments, guide production readiness, and establish a clear path to activation and consumption—blending executive presence with deep, full-stack technical skills across Salesforce, modern data architectures, and AI. • Help government customers become a true Agentic Enterprise by operationalizing Data + AI + Trust. • Serve as a definitive subject matter expert for our government solutions and guide customers across the lifecycle—from technical evaluation and close through activation, adoption, and expansion.

🎯 Requirements

• 7+ years customer-facing solution/technical architecture (pre-sales, consulting, implementation) with increasing scope/influence. • Proficiency of Salesforce Core (Public Sector Solutions, Sales, Service, Experience Cloud) and the Data 360/Agentforce stack. • Agentic + AI fluency: practical understanding of LLMs, RAG/grounding, evaluation concepts, and how agentic systems behave in production (safety, reliability, governance). • Experience with agentic engineering tools (Cursor, Claude Code, Agentforce Vibes, etc). • The ability to run technical & business discovery to define agentic solution use cases, success metrics, and a feasible execution plan. • Executive + technical communication: able to lead whiteboards and communicate with developers and C-suite with equal fluency, and translate architecture to outcomes/ROI. • Deep technical command of multi-tier architectures, including relational database design (SQL, SOQL), schema modeling, and the nuances of high-scale web technologies (HTML5, CSS3, JavaScript/LWC). • Growth mindset; willingness to continually sharpen technical/advisory skills through required enablement, labs, courses, and certifications.

🏖️ Benefits

• Health insurance • 401(k) • Paid parental leave • Life and disability insurance • Time off programs • Mental health support • Employee stock purchasing program