Industry Strategist, Life Sciences Acceleration Hub

🕒 October 9

🏛️ District of Columbia, Illinois, +1 more states – Remote

🏛️ District of Columbia – Remote 🌽 Illinois – Remote 🏖️ New Jersey – Remote

💵 $191.1k - $320.6k / year

⏰ Full Time

🟠 Senior

🔴 Lead

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Set the industry point-of-view strategy on trends, regulatory shifts, and competitive positioning across the life sciences ecosystem • Partner with product, engineering, customer success, and sales leadership to map customers' business processes and journeys against product capabilities • Map customer user personas to product capabilities and define scalable business-process templates for personas such as MSLs and FSRs • Identify and escalate product gaps based on real customer business processes • Guide builder teams in creating usable, adoptable industry accelerators and delivery artifacts • Drive accelerator and delivery-artifact adoption across Salesforce-led and partner-led programs • Advise and challenge executive customer stakeholders throughout implementation journeys • Coach partners, Salesforce consultants, and sales teams on industry best practices and customer value • Partner with Business Value Services to shape business-value narratives and measurement frameworks • Connect customer and ecosystem insights to future product direction and influence the product roadmap • Contribute industry and implementation insight to global GTM strategy and educate Sales, Industry Advisor, and Services Sales teams • Collaborate with product marketing on industry-specific value propositions and enablement content • Represent Salesforce as an external thought leader through webinars, conference talks, analyst briefings, and customer advisory boards • Own reporting on implementation velocity, accelerator adoption, and delivery insights • Deliver high-impact updates to internal leadership and external customer executives

🎯 Requirements

• 10+ years of experience in life sciences/commercial pharma with deep domain expertise (12+ preferred for Senior Director) • Extensive experience implementing CRM solutions in commercial pharma, or advising IT teams as a product owner or key stakeholder on CRM implementations • Demonstrated, senior-level ability to map ecosystem roles/personas to product and technical capabilities and identify capability gaps against real customer business processes • Deep working knowledge of life sciences regulatory requirements and how they constrain or shape implementation approaches • Track record leading or advising implementation programs in a strategist, consulting, or product ownership capacity, ideally with prior people or program leadership experience • Experience coaching consultants, partners, or sales teams, and partnering with business value or value-engineering functions to build outcome and measurement frameworks • Strong executive presence, a confident and direct voice, and the ability to synthesize complex industry dynamics into clear narratives for C-level audiences • Comfortable moving fast and driving decisions with incomplete information • Experience with Salesforce or similar CRM/forecasting tools a plus • Excellent written and verbal communication skills

🏖️ Benefits

• Time off programs • Medical insurance • Dental insurance • Vision insurance • Mental health support • Paid parental leave • Life insurance • Disability insurance • 401(k) • Employee stock purchasing program • Certain roles may be eligible for incentive compensation • Certain roles may be eligible for equity • Reasonable accommodations during the application or recruiting process

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