Senior Manager, Business Strategy – Canadian Public Sector

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $154.7k - $212.8k / year

⏰ Full Time

🟠 Senior

🧐 Strategy

👻 Ghost score 0%

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Provide business strategy subject matter expertise related to Salesforce products and services during sales and delivery cycles • Position and sell large-enterprise consulting engagements, defining program scope, team, value narrative, and pitch • Uncover future sales opportunities to drive ongoing customer value • Conduct customer, industry, and end-user research to identify customer needs and experience-led business opportunities • Conduct assessments and facilitate workshops to develop future-state operating models and business visions • Identify enterprise business process and operations improvements • Carry the pre-sales vision and value narrative into delivery through an actionable Phase 0 roadmap • Leverage AI tools in deliverables and activities • Develop multi-year strategic roadmaps and strategic use cases for value modeling • Drive stakeholder alignment, engagement, and buy-in across functions • Help leaders adopt digital operating models, governance strategies, and new ways of working • Drive solution and organizational adoption through strategy evolution and quicker delivery cycles • Integrate business value strategies into program delivery with program management teams • Identify and proactively manage risks through complete resolution • Coach and develop Business Strategists and project team members • Serve as an escalation point and lead team members on customer engagements • Support customer renewals and extensions when applicable • Build the Business Strategy capability within the Experience Services Competency • Share methodologies, advise peers, and contribute to the knowledge base • Lead internal strategic initiatives to grow the consulting practice

🎯 Requirements

• Minimum 8 years of industry experience in customer-facing roles leading complex experience-led engagements with large-scale transformation • Go-to-market support experience, including scoping, proposal development, RFP responses, and executive presentations • Comfortable pitching to C-suite executives, including strong objection-handling abilities • Experience in Business Strategy, Enterprise Architecture, Product Management, Agile, Program Governance, Experience Design, Change Management, and/or Value Realization • Application of AI tools in services delivery • Salesforce product knowledge and solution design experience relevant to Public Sector organizations required • Proven experience with Canadian Government customers • Strong understanding of business value drivers and success metrics for large-enterprise Public Sector organizations • Ability to develop industry POVs, including identifying market trends, responses, and solution offerings • Excellent verbal and written skills • Strong workshop design and facilitation skills • Ability to analyze and synthesize information and make defensible recommendations amid ambiguity • Track record of building customer relationships and working cross-functionally • BA/BS or MA/MS in a related field, or equivalent experience • Willingness to travel when required, up to 25–30% of the time • Candidates must be a Canadian citizen • Ability to obtain and maintain a Canadian Government Security Clearance • Eligibility to provide 5 years of verifiable work and residence history for Reliability Clearance, generally from within Canada • Eligibility to provide 10 years of verifiable work and residence history for Secret Clearance, generally from within Canada • Prosci® Change Management Certification preferred • Salesforce Administrator Certification preferred • Salesforce Strategy Designer Certification preferred • Salesforce Agentblazer Innovator or Agentblazer Legend Credential preferred

🏖️ Benefits

• Company bonus, as applicable • Equity, as applicable • Benefits, as applicable • Travel opportunities when required (up to 25–30% of the time) • Reasonable accommodation during the application or recruiting process • Equal opportunity and non-discrimination • AI tools to support recruiter assessment, with human-led candidate selection and hiring decisions