Solution Architect – Healthcare/Life Sciences, Financial Services

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 $115.2k - $165.2k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 0%

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Salesforce

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1999

💼 Consulting

📣 Marketing

☁️ SaaS

Consulting • Marketing • SaaS

Salesforce is a leading cloud-based software company that provides a comprehensive customer relationship management (CRM) platform. The platform connects all company data and teams on an integrated, AI-driven system to improve sales, customer service, and marketing efforts. Salesforce offers scalable solutions for businesses of all sizes, including small and medium enterprises, and provides industry-specific solutions to modernize operations, save time, and reduce costs. Salesforce also offers educational resources through Trailhead and a wide selection of apps on AppExchange to extend its CRM capabilities.

📋 Description

• Lead workstreams in sophisticated enterprise customer engagements • Partner with key collaborators to drive and achieve customer vision and complete key deliverables • Serve as a strategic advisor and Salesforce product and platform expert to complex enterprise customers • Serve as a trusted advisor to clients • Guide customers and colleagues in rationalizing and deploying emerging technologies • Guide agents to support delivery • Teach complex concepts and provide creative, prescriptive thinking across client organizations • Identify and proactively manage risks through complete resolution • Manage customer expectations and negotiate solutions with customers and third-party partners • Review and correct project or program direction, approach, and key artifacts • Drive program vision and articulate strategies enabling Salesforce platform technologies • Analyze requirements and information and craft comprehensive solutions • Co-create solution vision and own execution with customers • Facilitate customer acceptance of delivered solutions • Engage with Customer Success and Product teams to achieve value objectives • Contribute to professional services methodology, thought leadership, and standard methodologies • Collaborate with cloud-specific practice teams and contribute internally and externally

🎯 Requirements

• 7+ years of relevant experience for Solution Architect, 10+ years for Sr. Solution Architect, or 14+ years for Director, Solution Architect • 1+ years of Regulated Industries experience for Solution Architect, 3+ years for Sr. Solution Architect, or 5+ years for Director, Solution Architect • Extensive experience with configuration and customization on the Salesforce platform • Experience with AI toolchains such as Claude, Cursor, and Elements Cloud • Expert experience defining system architecture landscapes and identifying gaps between current and desired end states • Experience leading discovery sessions, defining business requirements, writing user stories, and providing detailed system and functional designs • Experience documenting business processes and wire-framing system designs using process flow diagrams, UML, and sequence diagrams • Strong presentation skills • Strong written and verbal communication skills • Ability to rapidly learn and apply new concepts, business models, and technologies • Experience contributing to a large-scale or enterprise implementation with multiple workstreams • Ability to solve problems resourcefully and innovatively • Ability to travel up to 50% • Bachelor's degree in Technology, Engineering, or a related quantitative discipline preferred; equivalent demonstrable work experience in lieu of a degree will be considered • Relevant Salesforce certifications and accreditations preferred • Consulting experience strongly recommended • Veeva experience or Financial Service Cloud experience strongly recommended

🏖️ Benefits

• Benefits and resources supporting balance and wellbeing • AI agents to accelerate impact • Reasonable accommodation during application or recruiting process • Equal opportunity and non-discrimination protections