IT Delivery Lead

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The Salvation Army in Canada

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1865

🤲 Charity

🤝 Non-profit

🌍 Social Impact

Charity • Non-profit • Social Impact

The Salvation Army in Canada is a Christian organization dedicated to providing hope and support to vulnerable communities across the country and around the world. Their mission focuses on meeting human needs through various services, including food assistance, housing and shelters, social services, and emergency disaster responses. With a strong emphasis on community engagement and volunteer opportunities, The Salvation Army aims to transform lives and bring about positive change through their charitable efforts and support systems.

📋 Description

• Supports business decision-making by analyzing data requirements and recommending technology and process improvements • Develops key performance indicators and measurement frameworks to track and enhance organizational performance • Monitors reporting services to ensure accuracy, timeliness, and reliability of operational and financial data • Produces detailed queries and reports to provide insights into portfolios, programs, expenses, and risk positions • Evaluates business processes to identify gaps, anticipate needs, and implement effective solutions that drive efficiency • Collaborates with cross-functional teams and stakeholders to communicate insights, develop solutions, and align on business priorities • Advises stakeholders by translating complex data into actionable insights and supporting planning, budgeting, and strategic initiatives • Administers procurement and financial controls by managing contracts, tracking spend commitments and ensuring compliance with governance frameworks • Maintains the IT contracting, procurement and invoice approval framework, operating the interim controls established in the absence of a dedicated procurement system.

🎯 Requirements

• Bachelor's degree in Business Studies, Business Administration, Finance/Accounting Management, Information Technology or relevant graduate qualifications including CBAP certification • Six Sigma / Lean certification is an asset • 7 – 10 years hands on experience performing business support and analysis functions in complex organizations • Applies knowledge of operational and capital expense planning, IT operations, and analytical tools to support data-driven decisions • Communicates complex problems and solutions clearly and pragmatically to diverse audiences • Documents business processes, procedures, and requirements in a clear and structured manner to ensure understanding and consistency • Builds strong, trust-based relationships with stakeholders and project sponsors to support collaboration and alignment • Prioritizes and manages workload effectively to meet deadlines while contributing within a team environment • Demonstrates integrity, professionalism, and a proactive, solution-focused mindset while maintaining confidentiality and ethical standards.

🏖️ Benefits

• Health and dental benefits • Paid vacation and sick time • RRSP contributions • Flexibility at work • Professional development opportunities