Samsara
1001 - 5000 employees
Founded 2015
🏢 Enterprise
🚗 Transport
🔐 Security
💰 Seed Round on 2014-08
Enterprise • Transport • Security
Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.
Customer Success Manager
🕒 July 8
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Samsara
1001 - 5000 employees
Founded 2015
🏢 Enterprise
🚗 Transport
🔐 Security
💰 Seed Round on 2014-08
Enterprise • Transport • Security
Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.
📋 Description
• Ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform. • Compose joint success plans with customers, outlining their objectives, metrics, and timelines, and effectively removing any barriers to achieving business value. • Conduct workshops with customers to understand their current operations and recommend workflow changes to get the most out of their Samsara products. • Champion Samsara’s cultural principles as we scale globally and across new offices.
🎯 Requirements
• 2 - 4+ years of experience in a senior Customer Success, account management, or strategic consulting role. SaaS experience preferred. • English and French fluency. • Experience supporting or working with technical products. • Proven track record of building trust and communicating effectively with a wide variety of stakeholders: executives, Product and Engineering leadership, day-to-day users of our software. • Bachelor’s degree from a 4-year institution.
🏖️ Benefits
• Comprehensive health and parental leave plans • Flexible, employee-led remote model • Professional development stipend
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