Implementation Consultant

🔥 7 minutes ago

🇨🇦 Canada – Remote

💵 $79.2k - $102.5k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🛠️ Implementation Specialist

👻 Ghost score 1%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Samsara

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Advise and guide Mid-Market customers through onboarding, adoption, advocacy, and renewal • Own customer relationships and ensure successful deployment of Samsara’s IoT solutions for fleet and industrial assets • Manage technology deployments and enable customers to achieve quick time to value • Create launch plans and roadmaps to increase product usage • Track implementation progress, participation, product adoption, and account health • Run training sessions and demonstrate Samsara’s technology to executives and day-to-day users • Work through customer challenges across numerous use cases • Manage multiple customer engagements in parallel • Collaborate cross-functionally with Sales, Support, Sales Engineering, and Product • Explain Samsara platform capabilities to customers of all types • Champion and embed Samsara’s cultural principles

🎯 Requirements

• 2-4+ years of experience in a senior Customer Success, account management, or strategic consulting role; Mid-Market SaaS experience preferred • English and French fluency • Strong priority management and high emotional intelligence • Experience supporting or working with technical products • Excellent consultative skills with experience in end-to-end system implementations • Proven track record of building trust and communicating effectively with executives, Product and Engineering leadership, and day-to-day software users • Diplomacy, tact, and poise under pressure when working through customer issues • Bachelor’s degree from a 4-year institution • Experience serving a large and complex customer base in B2B SaaS is advantageous

🏖️ Benefits

• Performance-based bonus/variable pay • Equity for eligible roles • Flexible, employee-led remote model • Professional development stipend • Comprehensive health plans • Parental leave plans • Above-market total compensation opportunities • Flexible working model • Remote work support