Strategic Implementation Consultant – Public Sector

🕒 June 2

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Logo of Samsara

Samsara

1001 - 5000 employees

Founded 2015

📦 Logistics

🏗️ Construction

🏥 Healthcare

💰 Seed Round on 2014-08

Logistics • Construction • Healthcare

Samsara is a technology company that provides a comprehensive operations platform aimed at improving the efficiency, safety, and sustainability of organizations. Their solutions include video-based safety, vehicle telematics, equipment monitoring, workforce applications, and site visibility. Samsara serves a wide range of industries, including transportation, logistics, construction, and government. The platform connects people, systems, and data, enabling organizations to make faster, data-informed decisions. Samsara's Connected Operations technology helps complex organizations operate more effectively by offering real-time GPS, proactive alerts, compliance training, and asset tracking.

📋 Description

• Be on the front-lines and ensure our customers increase the safety, efficiency, and sustainability of their operations with our IoT platform. • Manage the deployment of Samsara technology to large-scale US Public Sector customers. • Create launch plans and a roadmap to increase product usage. • Track implementation progress, participation, product adoption, and account health. • Run training sessions, demonstrate Samsara’s technology, and work through challenges with customers. • Juggle multiple customer engagements in parallel and work cross-functionally.

🎯 Requirements

• 6+ years of experience in a senior Customer Success, account management, or strategic consulting role • Experience supporting or working with technical products • Excellent consultative skills with experience in end to end system implementations • Proven track record of building trust and communicating effectively with a wide variety of stakeholders • Diplomacy, tact, and poise under pressure when working through customer issues • Bachelor’s degree from a 4-year institution

🏖️ Benefits

• Flexible, employee-led remote model • Professional development stipend • Comprehensive health and parental leave plans • Performance-based bonus/variable pay • Equity for eligible roles

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