Strategic Account Manager

🕒 6 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 21%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sapio Sciences LLC

WebsiteLinkedInAll Job Openings

51 - 200 employees

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Sapio Sciences is a leading provider of AI-powered lab informatics solutions, offering a unified platform that integrates LIMS (Laboratory Information Management Systems), ELN (Electronic Lab Notebooks), and SDMS (Scientific Data Management Systems). The platform is designed to be configurable without coding, catering to the needs of scientists and lab professionals. It supports scientific research, discovery, manufacturing, and clinical diagnostics. Sapio's solutions streamline complex laboratory workflows, enhance data management, and foster compliance with industry standards such as GMP (Good Manufacturing Practices).

📋 Description

• Lead Sapio teams and activities to develop strategic partnerships with pharma and biotech organizations • Consultatively position Sapio lab informatics solutions to solve critical business challenges • Drive new and repeat sales of Sapio products and professional services to assigned prospects and accounts • Meet established sales quotas • Accurately forecast customer business commitments • Maintain working knowledge of Sapio products, professional services, features, benefits, and value proposition • Build and maintain prospect relationships aligned with current and emerging customer needs • Recommend product configurations and professional service alternatives through consultative selling • Arrange sales prospect meetings and deliver presentations • Communicate customer goals and requirements to Sapio colleagues • Create timely customer proposals and quotations • Manage the sales process and develop strategies for key customers • Create Account Plans and Opportunity Plans from outbound campaigns through deal closure • Collaborate with Customer Success Management to develop lasting client partnerships • Support lead generation through marketing campaigns, events, territory planning, and direct outbound activities • Maintain CRM records, management status reports, and call reports • Maintain ongoing customer communications and resolve occasional conflicts • Monitor Sapio projects and project status to identify potential issues

🎯 Requirements

• Proven sales experience in life science/pharmaceutical or clinical industry, including traditional account management responsibilities, ideally with experience with LIMS/ELN solutions • Proven ability and track record of achieving sales quotas • Ability to travel to global and regional customer accounts as required • Proven ability to incept and cultivate high-calibre customer relationships • Experience with a CRM and professional adherence to company standards • Self-motivated, goal-oriented, and consistent work approach • Self-disciplined; able to work independently • Strong prioritization skills and excellent work ethic • Ability to succeed from remote, non-supervised locations • Ability to deliver company presentations exceptionally • Excellent verbal and written communication skills • Proactive and a good team player • Ability to plan and execute responsibilities with minimal direction • Ability to maintain accurate CRM records of regional sales and prospecting activities • Responsibility for active, timely, visible, and ongoing customer communications and occasional conflict resolution • Familiarity with account-related legal documents • Ability to monitor Sapio projects and identify potential issues

🏖️ Benefits

• A competitive salary and benefits package • Flexibility to work remotely, with opportunities to travel • A comprehensive onboarding and training programme • Ongoing opportunities for professional growth and development • A collaborative, inclusive and supportive work environment • Reasonable adjustments throughout the application, interview and assessment processes • Equal opportunity and inclusive workplace commitment