Separations Field Application Specialist

🕒 3 days ago

🌲 North Carolina – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Sartorius

Sartorius

10,000+ employees

🏭 Manufacturing

💼 Consulting

📦 Logistics

Manufacturing • Consulting • Logistics

Sartorius is a leading international partner of life sciences research and biopharmaceutical manufacturing. The company focuses on simplifying progress from drug discovery to manufacturing, thereby improving access to better medicine. Sartorius provides innovative laboratory instruments and consumables through its Lab Products & Services division for research and quality control in pharmaceutical and biopharmaceutical companies, as well as academic research institutes. Its Bioprocess Solutions division offers a broad product portfolio centered on single-use solutions, aiding customers in the safe and efficient manufacturing of biotech medications, vaccines, and cell and gene therapies. Headquartered in Göttingen, Germany, Sartorius operates globally with around 60 production and sales sites and employs approximately 14,600 people.

📋 Description

• Ensure successful application, implementation, qualification and use of Sartorius’ Separation technologies portfolio (NFF, TFF, UF/DF) • Provide product expertise, application knowledge and technical support throughout the customer process • Support sales through product positioning, presentations, demonstrations and trials • Support existing products through presentations, demonstrations and application studies • Collaborate with product management on beta-site testing and demonstrations for new products • Support sales in customer process and URS analysis • Generate application trials to design optimized products aligned with application requirements • Conduct product trials and demonstrations; create trial reports for customers, sales and application teams • Support sales target achievement and market-share growth for the assigned Separations product line and defined region • Provide proactive technical support and resolve field implementation problems • Support quality complaint investigations by troubleshooting and analyzing customer processes • Collect, verify and analyze product-performance and customer-feedback data • Report competitor products and feedback to application specialist and product management • Provide basic product training to internal sales and dealers • Run external customer workshops and seminars • Collaborate with interfaces to define trial scope and acceptance criteria and build professional trial reports

🎯 Requirements

• Bachelor's degree in biological engineering, biotechnology or other life sciences related field or equivalent demonstrated professional experience; Master’s degree preferred • 3+ years of experience in process development, MSAT, bioprocessing in biotechnology, biopharmaceutical industry or CDMO manufacturing environment or field experience in a similar role • In-depth knowledge in TFF, UF/MF/DF, NFF, Viral Filtration and Clarification products • Experience in optimization and process scaling success • Familiarity with life science application experiment technology • Ability to troubleshoot technical and application-related issues in customer environments • Hands-on technical capability, including demos, trials, evaluations and customer training activities • Ability to document application findings, trial outcomes and technical recommendations in a structured manner • Ability to collaborate effectively across Sales, Product Management, Quality and other cross-functional stakeholders in a matrix organization • Strong customer orientation and ability to translate customer needs into effective application solutions • Strong communication and presentation skills • Proven software skills, e.g. Microsoft Office • Ability to lift approximately 50 pounds • Willingness to travel more than 50%; overnight travel required as needed • Identification with core values: Sustainability, Openness, Enjoyment

🏖️ Benefits

• Bonus • Auto allowance • Mentoring • Leadership programs • Internal seminar offerings • Paid vacation • Sick time • Corporate holidays • Community service day • Flexible work schedules • Comprehensive onboarding, including a virtual online platform • Mutual support, team spirit and international collaboration • Medical plans • Dental insurance • Vision insurance • EAP • Wellness programs • Latest technology and equipment • 401(k) with generous company match • HSA • FSA (dependent care & healthcare spending) • Transportation Commuter Account • Basic Life Insurance • AD&D • Family Planning & Women’s Health • Health Advocate • Supplemental Life Insurance (employee, spouse & dependents) • Legal Services • LTD & STD • Critical Illness Insurance • Student Loan Tuition Refinance Service

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