Senior Site Reliability Engineer

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🕒 April 29

🤠 Texas – Remote

🤠 Texas – Remote

⏰ Full Time

🟠 Senior

⛑ DevOps & Site Reliability Engineer (SRE)

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Satsuma Technology Ltd

WebsiteLinkedInAll Job Openings

1 - 10 employees

🔌 API

🤖 Artificial Intelligence

🛍️ eCommerce

API • Artificial Intelligence • eCommerce

Satsuma Technology Ltd. is an enterprise solution provider that harnesses AI technology to enhance chatbot interactions and drive orders for businesses. Through its advanced API integrations, Satsuma synchronizes over 1 billion products and has successfully facilitated more than 300,000 orders. The company's platform serves a multitude of partners, including Shipt, Vivino, and GoPuff.

📋 Description

• Own infrastructure across AWS, GCP, and Azure environments • Build and maintain CI/CD pipelines, observability stacks, and incident response workflows • Define and enforce SLOs/SLIs; lead postmortems • Author and maintain IaC (Terraform preferred) • Write internal tooling and automation using AI-assisted development workflows • Partner closely with engineering on reliability reviews and architecture decisions

🎯 Requirements

• 5-8 years in SRE, DevOps, or infrastructure engineering • Hands-on experience across at least two major cloud providers • Strong Kubernetes, Terraform, and observability tooling (Datadog, Grafana, or equivalent) • Comfortable reading and editing code; able to ship scripts and internal tools • Experience with AI-assisted development (Copilot, Cursor, Claude Code) • On-call maturity -- you've owned incidents end-to-end and made systems better afterward • Prior experience at a startup or high-growth SaaS company • Familiarity with API gateway infrastructure or commerce tech stacks • Hands-on experience with MCP or agentic AI infrastructure

🏖️ Benefits

• Unlimited PTO • 401(K) • Healthcare Stipend • Gym stipend