Area Loss Prevention Manager

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Savers | Value Village

WebsiteLinkedInAll Job Openings

10,000+ employees

🛒 Retail

🛍️ eCommerce

🌍 Social Impact

Retail • eCommerce • Social Impact

Savers | Value Village is a retail company that specializes in thrift shopping, providing a unique and dynamic shopping experience by offering a range of second-hand items and unique finds. The company focuses on creating an impactful workplace culture and emphasizes opportunities for growth and creativity among its employees. Savers operates as a for-profit professional fundraiser, contributing to charitable causes while promoting sustainable shopping practices through thrift.

📋 Description

• Support and limit organizational loss while maximizing profits within the assigned geographic area • Manage internal and external theft programs • Build collaborative partnerships with field management • Drive consistency in implementing policies, procedures, and standards for profits, asset protection, and safety • Resolve issues in underperforming stores with declining revenues and profits, increasing accident incidents and costs, and evidence of theft, violence, or negative behaviors • Implement the loss prevention Risk Index, store visit, and audit process • Conduct investigations and surveillance of potential losses, problems, or deficiencies • Document findings, recommendations, and actions in case investigations • Monitor and report loss trends and loss-avoidance opportunities • Assess, audit, and monitor physical security attributes in stores • Participate in business meetings to identify struggling stores using the Risk Index • Conduct store visits, DVR reviews, and audits • Document and communicate loss-prevention and safety trends and action plans • Audit store safety standards and identify potential losses or deficiencies • Drive compliance with the Joint Health and Safety Committee Program • Guide implementation of required safety training and the Safety Poster program • Monitor and report safety improvement plans, execution, status, and opportunities • Travel approximately 75%, mostly locally, using a personal vehicle

🎯 Requirements

• Post-secondary degree or equivalent experience • Working knowledge of applicable laws and industry standards • Investigation and interrogation credentials, certification, or equivalent experience • 5+ years in a multi-unit loss prevention role across a broad geography • Consistent history of delivering key metrics • Comfortable and adaptable using technology • Excellent verbal and written communication skills • Superior organizational, prioritization, and time management skills • Sound judgment and initiative • Ability to respectfully challenge and influence stakeholders • Ability to connect with people from diverse backgrounds and perspectives • Ability to frequently lift and carry items weighing less than 5 lbs and occasionally lift and carry up to 50 lbs • Must be willing to travel domestically and internationally • Use of a personal vehicle is required • Ability to perform frequent walking, standing, stooping, bending, and twisting • Ability to hear and verbally communicate with management, team members, and customers

🏖️ Benefits

• Comprehensive onboarding and training from day one • In-house training through Savers University • Professional development and career path opportunities • Equal opportunity employment • Reasonable accommodation for applicants with disabilities