Technical Account Manager

Job not on LinkedIn

🕒 August 21

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧑‍🔧 Technical Account Manager

👻 Ghost score 25%

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Logo of ScaleOps - Cloud-Native Optimization

ScaleOps - Cloud-Native Optimization

11 - 50 employees

Founded 2022

☁️ SaaS

🤖 Artificial Intelligence

💰 $15M Series A on 2023-12

Cloud • SaaS • Artificial Intelligence

ScaleOps is a cloud-native optimization platform that focuses on automating real-time resource management for Kubernetes environments. By utilizing intelligent scheduling and automated rightsizing, ScaleOps enables businesses to reduce their Kubernetes costs by up to 80%, while enhancing cluster reliability and performance. Designed with DevOps in mind, ScaleOps allows teams to optimize CPU and memory allocation effortlessly and focus on strategic initiatives rather than manual configurations.

📋 Description

• Engage with customers to ensure their success • Partner with the sales team to drive the customer journey, build technical wins, and grow champions • Develop a deep understanding of customers’ goals and objectives and articulate how ScaleOps offerings address their needs • Create and own value-based relationships at all levels in customer organizations • Participate in all phases of planning and execution, from initial discovery to the technical win • Develop and maintain a deep understanding of the ScaleOps product • Demonstrate the value of the ScaleOps offering in sales meetings, meetups, and conferences • Advise the sales team on effective ways to position the ScaleOps product • Onboard, educate, and enable partners and support them in sales cycles • Work with sales, product, and engineering teams to provide technical support and serve as a trusted advisor

🎯 Requirements

• 3+ years of hands-on experience working with cloud-native technologies, such as container technologies and Kubernetes • Minimum 3 years of experience in customer-facing roles, such as technical sales or sales/solution engineering • Track record of success in a technical presales role • Experience selling and implementing technology to earn customer trust • Ability to articulate and sell the benefits of modern platforms, software, and technologies

🏖️ Benefits

• Professional development opportunities • Self-driven education opportunities to deepen sales and technical skills

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