Part-time – Operations Dispatch

Job not on LinkedIn

🔥 13 minutes ago

🇨🇦 Canada – Remote

⏱ Part Time

🟢 Junior

⚙️ Operations

🚫👨‍🎓 No degree required

👻 Ghost score 10%

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Logo of Scandinavian Building Services

Scandinavian Building Services

5001 - 10000 employees

Founded 1956

🏗️ Construction

🏥 Healthcare

📦 Logistics

Construction • Healthcare • Logistics

Scandinavian Building Services is a prominent Canadian company specializing in retail cleaning, commercial cleaning, and maintenance solutions across the nation. With over 65 years of experience, the company sets the standard for quality, service, and dependability. It offers a wide range of services including retail, public sector, commercial, and construction cleanup, as well as arts, sports, and entertainment cleaning. Known for innovative and flexible approaches, Scandinavian Building Services is dedicated to maintaining a "spotless" reputation through exceptional customer service and a commitment to sustainability.

📋 Description

• Input and coordinate all incoming work orders, ensuring information accuracy • Navigate customer portals to manage end-to-end work order flow • Act as the first point of contact for client inquiries and escalations • Maintain understanding of client requirements and communicate them across the organization • Oversee communications for large clients, provide follow-up, and coordinate with departments across Canada • Generate reports using Microsoft Excel and customer portals • Assist employees with internal troubleshooting using available manuals and documents • Manage tight timelines and deadlines • Adhere to the company’s Service, Motivate, Respect, and Connect core values • Perform other tasks as required • Participate in a preliminary phone interview, assessment, and MS Teams video interview as part of the hiring process

🎯 Requirements

• Minimum of 1-3 years of customer service and administrative experience • Excellent verbal and written communication skills in English • French and/or Spanish is an asset • Strong knowledge of Microsoft Excel required • Knowledge of Kissflow is an asset • Ambitious, enthusiastic, and comfortable working in a fast-paced environment • Innovative thinking, high attention to detail, problem-solving, and analytical skills • Flexibility and adaptability • Ability to work effectively in a team environment and maintain relationships across departments • Experience in high-pressure and stressful situations • Ability to prioritize tasks professionally and efficiently • Reliable, trustworthy, and committed to career goals • Good work ethic and ability to work independently • Ability to work a flexible schedule, including day, evening, overnight, and weekend shifts

🏖️ Benefits

• Part-time employment • Remote work arrangement • Flexible schedule including day, evening, overnight, and weekend shifts • Coverage for employee absences, including sick leave, vacations, and other planned time off

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