VP, Operations Officer

Job not on LinkedIn

🕒 October 6

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

⚙️ Operations

👻 Ghost score 22%

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Logo of SCP Health

SCP Health

5001 - 10000 employees

🏥 Healthcare

🤝 B2B

🎯 Recruiter

Healthcare • B2B • Recruitment

SCP Health is a physician-led clinical services company that provides emergency medicine, hospital medicine, critical care, hospital-at-home, and connected care solutions to hospitals and health systems across the U. S. The organization combines clinical leadership, national resources, AI-supported scheduling and analytics, and outsourcing/insourcing models to improve quality, staffing, and operational performance while offering recruiting, training, documentation, and revenue cycle support.

📋 Description

• Build and maintain consensus, alignment, and focus on priorities across service delivery teams. • Communicate effectively with internal stakeholders, employees, providers, medical directors, and client representatives. • Direct, guide, and influence designated field operations personnel. • Build and lead a high-performance workplace culture supporting employee satisfaction, retention, and productivity. • Ensure delivery of practice management services consistent with hospital client and provider contractual obligations. • Establish and execute shared goals and strategic priorities with client service teams, Staffing Operations, Value-based Services, and Central Office departments. • Develop collaborative partnerships with key client representatives and industry leaders. • Oversee practice productivity improvement initiatives and new-client onboarding. • Collaborate with Physician leadership to develop and maintain training, mentorship, and leadership development programs for Medical Directors. • Contribute to the effective operation of Recruiting, Scheduling, and Credentialing personnel, systems, and processes. • Achieve revenue, expense, and margin targets within budget constraints. • Coordinate significant issues, opportunities, threats, and initiatives across co-located emergency medicine, hospital medicine, and ICU practices. • Ensure practices have the necessary resources, priorities, and action plans to influence client-perceived value. • Identify, lead, and deploy new eHealth solutions with ROI measurement. • Contribute to growth strategy and sales target identification and pursuit. • Ensure appropriate use of company technology resources and integrity of group data. • Ensure compliance with legal and regulatory standards. • Monitor performance measures including gross margin, expenses, cost per RVU, client satisfaction, contract retention, provider coverage, receivables, medical records completion, patient satisfaction, and value-based services.

🎯 Requirements

• Strong and effective leadership and management capabilities. • Highly efficient and organized. • Excellent verbal and written communication skills. • Consistently accountable, responsible, and responsive. • Ability to set priorities and demonstrate sound judgment in handling complex situations. • Comfortable and effective building highly trusted working relationships at all levels and with clinicians. • Bachelor’s degree in Healthcare Administration, Business Administration, related field, or equivalent work experience. • Minimum five (5) years of demonstrated success in leadership and management in the healthcare delivery space. • Previous clinical or healthcare experience is a plus. • Executive-level responsibility over the operation of multi-site, multi-specialty medical practices is a plus. • Prior extensive responsibility over a P&L in a patient-care-related business is preferred. • Willingness to travel for company and departmental meetings, training, events, and conferences; overnight stays sometimes required.

🏖️ Benefits

• Strong track record of providing excellent work/life balance. • Comprehensive benefits package and competitive compensation. • Inclusive culture of belonging and empowerment through collaboration, courage, agility, and respect. • Medical, dental, and vision insurance. • 401(k) plan with a company match. • Paid time off and holidays. • Professional development support. • Employee wellness resources.

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