National Account Manager – Optical Retailers

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November 20

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SCOPE Eyecare & Healthcare

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Healthcare

SCOPE Eyecare & Healthcare is a company that specializes in providing a range of eye care products, particularly aimed at managing ocular surface diseases. They offer a variety of preservative-free ocular lubricants under brands such as HYLO, Hycosan, and OPTASE, targeting severe dry eye disease, MGD, and Blepharitis. Their product line includes eye drops, eyelid wipes, and dietary supplements to support eye health. With a presence in Ireland and the UK, SCOPE Eyecare & Healthcare supports clinicians and patients by offering high-quality eye care solutions and conducting seminars on well-being related to dry eye conditions.

51 - 200 employees

Founded 2009

📋 Description

• Ensure interaction with Key Accounts in Optical retail space is collaborative and grows lifetime value against revenue, distribution, and profitability targets • Work on an eyecare portfolio of products with a range of optical chain customers • Establish productive, professional relationships with key personnel within designated accounts • Meet assigned targets for profitable sales volume growth, NPD distribution and visibility strategic objectives in designated accounts • Seek out new opportunities within each assigned customer, build innovative solutions to drive customer spending and regime rates • Lead a joint business plan process that develops mutual performance objectives, financial targets, and critical milestones • Assess, clarify, and validate customers’ needs on an ongoing basis • Manage potential channel conflict internally and externally with other sales channels through excellent communication • Work on promotional programmes that deliver results focused on profitability & ROI analysis • Understand competition and leverage this in customer JBP’s and negotiations • Support the development of KAM(s) within the Sales structure

🎯 Requirements

• Preferred Degree Level Qualification in Business, Economics or Science • Specific Knowledge, Skills and Experience Preferred significant prior experience in a similar role within Eyecare or healthcare OTC categories • Demonstratable knowledge of JBP creation & execution, along with negotiation & communications skills being to a high level • Demonstrable experience of dealing with the type of customers that this role engages with: buyers, supply chain staff, medical departments, finance teams etc. • Self-Motivated and can proactively drive initiatives forward within the business • Collaborates effectively with Scope colleagues and external stakeholders to ensure alignment and best possible outcomes for the business • Excellent communication and interpersonal skills; comfortable and capable of communicating, both written and verbal, with all levels within and outside Scope • Proficient at influencing both internal and external stakeholders with a high level of professionalism • Clear aptitude in analytical thinking, rational, and prompt; strong with data analysis • Strong attention to detail with an ability to understand complex legal, financial and commercial data • Uses strong organisation and prioritisation skills with ability to manage a diverse and demanding workload • Strong technical and computer literacy; skilled in the use of tools such as Word, PowerPoint, Outlook and Excel

🏖️ Benefits

• Performance related bonus • 24 days annual leave (pro rata) • Healthcare allowance beginning post probation and increasing at 2, 5 & 8 years service • Pension contributions through Zurich beginning post probation and increasing at 2, 5 and 8 years service • Company sick pay scheme • Further Education policy • Professional Membership