Partner Success Manager

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🕒 July 9

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Sembi

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2023

☁️ SaaS

🔐 Security

🤝 B2B

SaaS • Security • B2B

Sembi is a B2B SaaS provider delivering a unified portfolio of software quality and security tools. It offers test management, automation, reporting, and AI-driven test optimization (TestRail, Xray, Testmo, Ranorex, Xporter, DesignWise) alongside application security and code-analysis solutions (PreEmptive, Kiuwan). Sembi focuses on ease of use, scalability, and enterprise-grade support to help development and QA teams improve quality, strengthen security, and accelerate product delivery.

📋 Description

• Identify and recruit new partners within Xray’s ideal partner profile • Evaluate potential strategic partners to ensure synergy with their services, client base, and Atlassian ecosystem connections • Build and nurture strong relationships with Xray partners, including software vendors, resellers, and consultants • Reactivate inactive Xray partners and drive retention of existing ones • Serve as the main point of contact for your partner portfolio, understanding their business objectives and aligning Xray's capabilities to meet their needs • Conduct regular partner meetings, providing updates, sharing best practices, and addressing any concerns or issues • Collaborate with partners to develop and execute joint go-to-market plans that drive partner success and revenue growth • Track partner performance metrics, including revenue, customer satisfaction, and partner margins, and provide insights and recommendations to drive growth

🎯 Requirements

• Bachelor's degree in Business, Marketing, or a related field (or equivalent experience) • 3+ years of experience in partner management, customer success, or account management roles in the software industry • Familiarity with software development lifecycle and quality assurance processes • Excellent communication and presentation skills, with the ability to articulate technical concepts to non-technical audiences • Exceptional relationship-building and interpersonal skills • Self-motivated, proactive, and results-oriented with a strong business acumen

🏖️ Benefits

• Exceptional partner and customer service • Access to necessary resources, such as sales enablement and training materials • Opportunity to collaborate closely with partners