Learning Solutions Specialist

🔥 16 hours ago

🇨🇦 Canada – Remote

💵 $80k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sentrex Health Solutions

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2017

🏥 Healthcare

💊 Pharmaceuticals

🤝 B2B

Healthcare • Pharmaceuticals • B2B

Sentrex Health Solutions is a Canadian specialty healthcare services company that partners with pharmaceutical companies, clinics, and patients to deliver customized specialty care solutions. They provide specialty pharmacy distribution and 3PL services, patient support programs, and purpose-built technology to streamline complex care and improve patient access and outcomes. Sentrex works B2B with pharmaceutical partners and healthcare providers while offering direct patient support and clinic-focused solutions.

📋 Description

• Design, develop and facilitate training sessions for the Patient Support Program workforce, including Case Managers, Administrative Assistants, Supervisors, Program Managers and related roles • Work with Subject Matter Experts to understand Patient Support Program content and knowledge • Create instructional materials, including eLearning modules, decks, user guides, job aids and lesson plans • Use Work Instructions and SOPs to create learner-friendly materials • Deliver learning programs via eLearning, instructor-led, VILT and blended learning solutions • Optimize the LMS to host learning modules and create blended and self-guided learning programs • Complete training needs analysis, identify improvement areas and knowledge gaps, and create learning solutions • Evaluate current and future learning programs using Level 1–3 evaluations • Review learning programs and materials with a continuous improvement mindset • Coordinate onboarding training with the Learning Solutions Coordinator, QA and PSP leaders • Provide feedback to managers on new hire performance • Assist in managing and creating content for the L&D Page • Manage multiple competing priorities and meet tight deadlines • Optimize training processes for efficiency • Perform other duties as assigned

🎯 Requirements

• Bachelor’s Degree in Business, Human Resources, Adult Education/Curriculum Development, or equivalent experience is preferred • Patient Support Program experience with knowledge of private and public reimbursement structure, systems, and process is considered an asset • Knowledge of adult learning principles and training best practices • Advanced ability to learn and understand new content, systems and processes • Excellent presentation and facilitation skills • Knowledge and experience with various instructional design methodologies, designing robust training programs from scratch • Experience with Microsoft Office and various learning authoring tools; Articulate 360 (Storyline, Rise, etc.), Canva, Camtasia, SnagIt, etc. • Experience in creating SharePoint pages considered an asset • Administrative experience in LMS is considered an asset • Experience in conducting training needs analysis and providing successful learning solutions • Strong written and verbal communication skills, including proofreading/editing and quality assurance • Proven experience collaborating successfully with leaders and/or stakeholders within a cross-functional organization • Ability to be agile and nimble in a fast-paced environment • Growth mindset • Effective organizational skills; excellent attention to detail • Strong analytical skills • Excellent problem-solving skills: ability to resolve issues effectively and efficiently • Strong ability to consistently meet deadlines and prioritize projects • Occasional travel may be required • Bilingual (French and English) will be considered an asset

🏖️ Benefits

• Flexible working environment that promotes a healthy work-life balance • Diverse and inclusive culture • Employee Development Program • Industry-leading, in-house corporate training offered throughout the year • Competitive salary • Generous vacation entitlement • Wellness Program (5 paid days off for your well-being!) • Paid Sick Days • Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance • Employee & Family Assistance Program • RRSP Matching Program