Care Coordinator – Determination of Needs

Job not on LinkedIn

🔥 0 minutes ago

🇨🇦 Canada – Remote

💵 CA$60k - CA$65k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Serefin

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

✈️ Travel

💼 Consulting

Healthcare • Travel • Consulting

Serefin is a comprehensive service provider focused on simplifying healthcare navigation and enhancing accessibility. Their person-centered approach aims to make healthcare journeys easier through care coordination that puts people and families first. They offer solutions tailored to healthcare needs, emphasizing mental wellbeing, physical clinic services, and corporate employee assistance programs. Serefin also provides specialized services for industries such as government, finance, and telecom, through their contact center operations that streamline customer access and improve experiences. Their efficient care coordination services differentiate insurance programs and help optimize the utilization of benefits. With an integrated approach, they aim to improve health outcomes by transforming transactions into care plans and providing ongoing support.

📋 Description

• Educate families about the Ontario Autism Program, including available options and services. • Maintain accurate and up-to-date applicant information in the database. • Assist families in making informed decisions regarding next steps for Core Clinical Services. • Empower applicants and communities to recognize and support Autistic Children and Youth by acknowledging their strengths, competencies, expertise, resilience, and capacities. • Foster inclusion, self-development, and active participation within communities. • Attend team meetings and training sessions to support operational goals. • Attend mandatory training on the determination of needs process, data collection tools, and related business processes. • Conduct determination of needs interviews using a defined process to assess children’s support requirements and determine Core Clinical Services funding amounts. • Collect information and provide feedback to improve the determination of needs tool and process. • Serve as a second reviewer when necessary to support quality measures, including inter-rater reliability. • Support the organization’s operational goals and other business activities.

🎯 Requirements

• Bachelor’s Degree with a minimum of 3 years of experience in human services, social services, or a clinically related discipline, including providing support to families of children with Autism Spectrum Disorder (ASD) and/or developmental disabilities. An equivalent combination of education and relevant experience will be considered. • Possesses a family-centered, person-directed approach to support. • Demonstrates flexibility in engaging with families and comfort navigating challenging conversations with compassion and empathy. • Experience working with children and youth on the autism spectrum and their families, including conducting assessments or interviewing families, is an asset. • Sound understanding of challenges faced by individuals with autism, intellectual, or developmental disabilities throughout their life course. • Extensive knowledge of the developmental services sector and community-based resources within the designated region. • Excellent relationship-building, collaboration, and conflict resolution skills within a system-wide environment. • Strong critical thinking, problem-solving, and decision-making skills. • Understanding of clinical terminology and ability to communicate effectively with families using family-friendly language. • General knowledge of typical child development. • Fluency in written and oral French, Mandarin or Cantonese is strongly preferred; additional languages and experience working with Indigenous families are assets. • Sound professional judgment, ability to manage multiple priorities, work independently, and adapt flexibly. • Proficient in database management, email, Microsoft Office applications, social media, and other technology tools. • Detail-oriented and able to complete administrative tasks in a fast-paced environment with tight deadlines. • Strong commitment to social justice, equity, inclusion, and cultural competency. • Up-to-date police reference check is required. • Ability to regularly work evenings and weekends.