VP Product – Design

🕒 September 12

🇺🇸 United States – Remote

💵 $240k - $300k / year

⏰ Full Time

🔴 Lead

🎨 Product Designer (UI/UX)

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Serve Robotics

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2017

📦 Logistics

🍽️ Food & Beverage

🚗 Transport

💰 $30M Venture Round on 2023-08

Logistics • Food & Beverage • Transport

Serve Robotics is an innovative company focused on revolutionizing the delivery industry with its autonomous delivery robots. The company aims to make delivery services more affordable, sustainable, and convenient by using self-driving robots instead of traditional two-ton vehicles for small deliveries like burritos. Through a commercial deal with Uber, Serve Robotics plans to deploy up to 2,000 robots, marking a significant advancement in the autonomous delivery sector.

📋 Description

• Lead the Product and Design team in building future robotic sidewalk logistics products • Raise the bar, identify high-impact opportunities and big bets, and articulate product direction and rationale • Partner with Engineering, Operations, Data, Business Development, Program Management, Safety, Policy, and other leaders • Align priorities, navigate tradeoffs, and translate company strategy into coordinated execution • Develop and uplevel the product management and design team • Foster intellectual curiosity, measurable experimentation, and cross-functional collaboration • Establish product and design quality standards and improve processes for business opportunities, requirements, validation, communication, and maintenance • Serve as a leadership team member and contribute to company-wide strategy and execution • Establish roles, expectations, decision rights, and accountability • Deliver customer and public value while expanding the sidewalk delivery business • Translate corporate strategy and customer needs into product priorities and investment decisions • Analyze customers, users, competitors, and market dynamics to inform product direction and design principles • Champion data-driven product decisions using quantitative and qualitative insights • Balance near-term needs with scalable, long-term product capabilities • Maintain a product roadmap with prioritized initiatives, milestones, and outcomes • Lead the Design function and establish a cohesive design vision • Champion user-centered design and incorporate customer and end-user insights • Build scalable design practices, systems, and standards • Simplify complex technical capabilities into effective user experiences • Integrate design early as a strategic product capability • Deliver public safety-focused design from Industrial Design to Operational Tools

🎯 Requirements

• 12+ years of progressive experience in product management, product strategy, design, or related technology leadership roles • 5+ years of experience leading and developing product teams, including managing senior product leaders and/or multidisciplinary organizations • Demonstrated experience owning product strategy and roadmaps for complex technology products from concept through commercialization and scale • Proven ability to translate company strategy, customer needs, and technical capabilities into clear product priorities and measurable business outcomes • Experience communicating product, design, and technical strategy to senior internal and external stakeholders • Strong people leadership capabilities, including recruiting, developing, and retaining high-performing teams • Preferred: experience with robotics, autonomous systems, artificial intelligence, mobility, logistics, or complex hardware and software systems • Preferred: experience with physical-world products involving safety, reliability, hardware constraints, operational performance, and user experience • Preferred: experience overseeing Product Management and Product Design organizations • Preferred: experience developing B2B or B2B2C products • Preferred: experience integrating hardware, software, data, operational tooling, and customer-facing experiences • Preferred: experience with fleet operations, marketplaces, logistics, last-mile delivery, or high-volume operational environments • Preferred: experience scaling product organizations during rapid growth • Preferred: experience commercializing emerging technology • Bachelor's degree in engineering, computer science, design, business, or a related field is listed as preferred; advanced degree or equivalent experience is a plus • Must answer the employment visa sponsorship question in the application form

🏖️ Benefits

• Equity offered • Equal employment opportunities and voluntary self-identification processes