
10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
🔥 16 minutes ago
Where this job comes from
Posted on ServiceNow's careers page, not through a job board
First seen by Remote Rocketship 16 minutes ago

10,000+ employees
Founded 2004
🏢 Enterprise
☁️ SaaS
🤖 Artificial Intelligence
💰 Post-IPO Equity on 2022-12
Enterprise • SaaS • Artificial Intelligence
ServiceNow is a platform that offers AI-powered solutions and automation for businesses to enhance productivity and streamline workflows. Its AI agents are designed to autonomously learn, reason, make decisions, and take action to transform business processes across various domains such as IT, HR, customer service, and app development. The platform enables organizations to integrate data from diverse sources, facilitating business transformation and operational efficiency. Recognized for its leadership in AI IT service management and trusted by a significant portion of the Fortune 500, ServiceNow collaborates with other global leaders like Microsoft and AWS to bring advanced AI capabilities to modernize business operations.
• Lead multifaceted security conversations, primarily focused on Canadian Energy and Utility customers and prospects • Understand security concerns associated with Artificial Intelligence solution implementations involving Agentic AI and GenAI • Support ServiceNow’s Sales Teams in pre- and post-sales efforts • Respond to prospect and customer security questions and questionnaires • Conduct security calls with customers • Present and evangelize on AI and cloud adoption and assurance • Contribute to the overall messaging and positioning of the Security Office • Coordinate and manage the end-to-end customer cloud security experience • Participate in security industry forums, communities, and standards organizations • Participate in discussions and presentations with partners and customers • Investigate and understand cloud and AI threats • Serve as an escalation point for security incidents and investigations • Work with internal teams to resolve security issues and conduct postmortems to ensure proper remediation • Propose and develop structural or design changes to advance ServiceNow’s cloud security posture • Lead cross-functional teams • Contribute to contract negotiations related to security terms
• Minimum 12 years experience in IT • Minimum 5 years in Cloud Security • Candidate must be eligible to obtain and hold a reliability status in Canada • Solid understanding of security concerns associated with Artificial Intelligence solution implementations involving Agentic AI and GenAI • Expertise in IT, OT, IOT, Medical device, and Critical Infrastructure Security • ServiceNow ITOM and/or Armis expertise is a plus • Excellent communication and presentation skills, including strong interpersonal and customer-facing skills • Experience with Cloud Operations, either as a customer or provider, is required • Expertise in enterprise cyber defense techniques • Desired certifications: CISSP, CISM, CSSP, CEH or equivalent • General understanding of ITIL and ITSM • Understanding of the sales life cycle • Expertise in Threat analysis and enterprise cyber defense techniques • Deep understanding of Security Operations • Ability to articulate complex issues to executives and customers • Strong interpersonal skills • Self-motivated and driven; ability to perform and excel with little supervision • Able to serve as an authoritative source on security • Excellent collaborator and teammate • Fluent in English • French speaking is a plus
• Remote work flexibility • Company sponsorship and support for the Government of Canada Reliability Status screening process • Opportunity to work with a global team • Participation in security industry forums, communities, and standards organizations • Professional exposure through presentations at internal and external conferences
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