Senior Growth Marketing Specialist

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ServiceTitan

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2012

☁️ SaaS

🤝 B2B

🏪 Marketplace

💰 $200M Series G on 2021-06

SaaS • B2B • Marketplace

ServiceTitan is a comprehensive software platform designed for the trades industry, providing solutions to enhance productivity and profitability for businesses. It offers a variety of features including dispatching, scheduling, marketing, reporting, and customer experience tools, tailored for trades like plumbing, HVAC, electrical services, and more. ServiceTitan seeks to empower businesses by optimizing operations, improving cash flow, and delivering superior customer experiences through an all-in-one platform. The software includes real-time data analytics, financing options, and mobile capabilities to support the operational needs of contractors and increase their revenue streams. By consolidating multiple business functions into a single platform, ServiceTitan aims to help contractors grow profitably and efficiently.

📋 Description

• Support the execution of full-funnel, multi-channel marketing campaigns that drive upsell, cross-sell and revenue growth across the existing customer base. • Assist in managing end-to-end campaigns execution, from intake through launch, including audience creation, asset coordination, QA, deployment & performance tracking / reporting. • Maintain campaign calendars and ensure initiatives are delivered on time and aligned to business priorities. • Collaborate with marketing channel owners, product, operations, and sales teams to ensure campaigns are aligned with business goals. • Partner with content and creative teams to help develop messaging and visuals that resonate with customers. • Coordinate campaign assets, messaging, and launch requirements across stakeholders. • Act as a key point of contact for campaign execution and operational support. • Assist with customer segmentation and targeting to ensure campaigns are personalized and relevant to the audience. • Identify trends and opportunities for optimization based on campaign and customer behavior data. • Monitor campaign performance and surface optimization recommendations to improve results. • Stay current with industry trends and best practices to continuously improve campaign effectiveness.

🎯 Requirements

• Bachelor's degree in marketing, business, or related field. • 3-5 years of experience in marketing, with exposure to customer marketing, demand generation, or lifecycle campaigns. • Experience supporting end-to-end campaign execution, including messaging development, creative coordination, and performance tracking. • Ability to work cross-functionally, collaborating with product, sales, operations, and demand generation teams. • Solid analytical skills and comfort using data to inform campaign decisions and report on performance. • Strong written and verbal communication skills, with the ability to contribute to compelling messaging and content. • Good organizational and project management skills, with the ability to manage multiple tasks simultaneously. • Self-starter who can work both independently and collaboratively as part of a team. • Passion for customer-centric marketing and delivering exceptional customer experiences.

🏖️ Benefits

• Flexible time off with ample learning and development opportunities to continue growing your career. • Comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. • Great work is rewarded through Bonusly, peer-nominated awards, and more. • Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program. • Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.