Care Advisor

🕒 3 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sharecare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

🏥 Healthcare

💼 Consulting

📣 Marketing

💰 $425M Post-IPO Equity on 2021-07

Healthcare • Consulting • Marketing

Sharecare is a comprehensive digital health platform designed to improve overall well-being. It provides tools and resources to help individuals manage various aspects of their health, such as physical, mental, and financial wellness. Sharecare offers personalized health navigation through its digital window, helping members track healthy habits, receive research-backed health tips, and access digital therapeutics across various conditions, including asthma and women's health. The platform integrates AI capabilities to empower users to manage their health data effectively. Partnering with CareLinx, Sharecare extends caregiving into homes, leveraging technology for data analytics and real-time coordination with clinical teams. Additionally, Sharecare collaborates with various organizations to enhance community health and well-being through innovative initiatives like the Community Well-Being Index. Its mission is to make healthcare resources more accessible and improve health outcomes while reducing care costs.

📋 Description

• Guide Veterans and their families through the caregiver search, interview, and hire process • Coordinate non-medical, in-home respite and supportive care services • Serve as a liaison between Veterans, caregivers, and VA clinical and administrative partners • Provide ongoing support after caregiver hire to promote continuity of care, satisfaction, and successful outcomes • Build relationships and provide exceptional communication in a call center environment • Document accurate and complete notes of family and caregiver interactions in CareLinx’s EHR system • Work collaboratively with CareLinx team members and internal teams • Communicate via phone, email, and text • Uphold the integrity of VA-funded services through accurate documentation, clear communication, and adherence to program guidelines • Perform additional duties as assigned

🎯 Requirements

• High school diploma or equivalent, required • At least one year of experience in a productivity based customer service role, or call center environment, or a minimum of 2 years experience in a customer service environment • Experience working with Microsoft Office Suite • Effective time management skills and high attention to detail • Excellent verbal and written communication skills • Superior organization and multitasking capabilities • Goal-driven, problem solver • Professional, confident, outgoing demeanor • Ability to maintain strict confidentiality and exercise good judgment • Ability to meet performance goals set forth per CareLinx guidelines • Military experience is a plus but not required • Some college-level coursework, preferred • Previous healthcare experience preferred

🏖️ Benefits

• Hourly compensation • Military Veterans and family members are strongly encouraged to apply

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