ICT Support Engineer

Job not on LinkedIn

July 16

🇨🇱 Chile – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

📞 Support Engineer

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Logo of Sharesource

Sharesource

Recruitment • Enterprise • HR Tech

Sharesource is a company that specializes in empowering businesses through the creation of global remote teams. By sourcing top talent from around the world, they help organizations build high-performing teams comprised of the top 10% of global talent. Their services simplify the hiring process, expand global operations, and address challenges such as hiring the right people, retaining talent, and improving diversity. Sharesource is B Corp Certified, emphasizing their commitment to corporate social responsibility and equalizing employment opportunities globally. They focus on helping businesses fast-track growth by connecting them with skilled professionals across industries such as tech, STEM, and operational support.

51 - 200 employees

🎯 Recruiter

🏢 Enterprise

👥 HR Tech

đź“‹ Description

• Cloud Infrastructure support. • Ensure system and data security is maintained at a high standard. • Intune device management, including: Configuration profiles, Compliance profiles, Endpoint Security Baselines & Hardening, Application deployments and patching, Exposure management. • Cloud security management across AWS and Azure environments. • Proactive maintenance, Build, maintain and manage the clients infrastructure. • End-to-end system stability and performance. • Incident and problem management. • Management and support of TechConnect 3rd party services. • Microsoft 365 support (Exchange Online, SharePoint, MS Teams, OneDrive). • CSP & SPLA Service Management (Microsoft 365 License management and Azure subscription management). • Manage Helpdesk tickets, planning and prioritising systematically to minimise backlog and ensure operational efficiency. • Develop skills in Power Automate and Power Apps and AI/ML tools to help CI/CD processes. • Manage all Managed Service Transitions.

🎯 Requirements

• Relevant IT/industry experience and/or qualifications/experience in the following areas: Microsoft 365 / Azure • Demonstrated understanding of IT Management. • Ability to work flexible hours when required.

🏖️ Benefits

• Competitive salary and professional development • Collaborative client partnerships and a fun, inclusive work environment • Opportunities for leadership, expertise, and global client exposure • Monthly coaching, training, and career development • Remote work flexibility • Engage in social impact activities and industry impact • Achieve work-life balance and flexibility to support personal commitments • Benefit package: depending on where the candidates are based

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