SI Group
1001 - 5000 employees
🚘 Automotive
🏗️ Construction
🏭 Manufacturing
Automotive • Construction • Manufacturing
SI Group is a leading global developer and manufacturer of epoxy, phenolic, and amine resins, as well as related specialty chemicals. The company works across various sectors, providing essential materials for industries such as automotive, construction, energy, and electronics. With a focus on innovation, SI Group develops sustainable solutions that meet the evolving needs of its diverse customer base.
Employer Benefits Account Coordinator
Job not on LinkedIn
🕒 4 days ago
🇺🇸 United States – Remote
💵 $16 - $17 / hour
⏰ Full Time
🟢 Junior
💰 Account Manager
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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SI Group
1001 - 5000 employees
🚘 Automotive
🏗️ Construction
🏭 Manufacturing
Automotive • Construction • Manufacturing
SI Group is a leading global developer and manufacturer of epoxy, phenolic, and amine resins, as well as related specialty chemicals. The company works across various sectors, providing essential materials for industries such as automotive, construction, energy, and electronics. With a focus on innovation, SI Group develops sustainable solutions that meet the evolving needs of its diverse customer base.
📋 Description
• Support the onboarding process of new groups from application through to successful enrollment • Work with customers on their annual benefits renewal process and any coverage or carrier changes • Utilize phone, text, and email to provide proactive onboarding support and reconcile issues for customers • Partner with internal team members in revenue operations and support to ensure a smooth, high-satisfaction experience for customers • Keep detailed notes/records in Salesforce regarding customer accounts and interactions
🎯 Requirements
• 1-2 years of experience in customer service or sales role • A Life and Health Insurance license or the ability to obtain one within 3 months of employment • Positive and optimistic personality and strong customer empathy and focus • Highly productive with good multitasking skills • Able to work in a high-volume work across channels and tasks • Previous experience with Salesforce a plus • Fantastic oral and written communication skills • Strong desire to help businesses maximize their healthcare
🏖️ Benefits
• Generous stock option packages • Hourly pay plus a quarterly performance bonus opportunity of $625 • “Take what you need” time off plan • 100% Medical, Dental, and Vision Insurance coverage options for employees and dependents • 401k • Fully remote environment • Flexible schedule options between the hours of 7am-6pm CST Monday-Friday • A values-based culture that invests in employee success
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