Employer Benefits Account Coordinator
Job not on LinkedIn
🕒 May 26
🇺🇸 United States – Remote
💵 $16 - $17 / hour
⏰ Full Time
🟢 Junior
💰 Account Manager
🚫👨🎓 No degree required
🦅 H1B Visa Sponsor
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📋 Description
• Support the onboarding process of new groups from application through to successful enrollment • Work with customers on their annual benefits renewal process and any coverage or carrier changes • Utilize phone, text, and email to provide proactive onboarding support and reconcile issues for customers • Partner with internal team members in revenue operations and support to ensure a smooth, high-satisfaction experience for customers • Keep detailed notes/records in Salesforce regarding customer accounts and interactions
🎯 Requirements
• 1-2 years of experience in customer service or sales role • A Life and Health Insurance license or the ability to obtain one within 3 months of employment. • Positive and optimistic personality and strong customer empathy and focus • Highly productive with good multitasking skills • Able to work in a high-volume work across channels and tasks • Previous experience with Salesforce a plus! • Fantastic oral and written communication skills • Strong desire to help businesses maximize their healthcare
🏖️ Benefits
• Generous stock option packages • Hourly pay plus a quarterly performance bonus opportunity of $625 • “Take what you need” time off plan • 100% Medical, Dental, and Vision Insurance coverage options for employees and dependents • 401k • Fully remote environment • Flexible schedule options between the hours of 7am-6pm CST Monday-Friday. • A values-based culture that invests in employee success
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