Country Technical Specialist Engineer

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October 16

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Siemens Healthineers

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Healthcare Insurance • Biotechnology • Medical Device

Siemens Healthineers is a leading MedTech company focused on pioneering breakthroughs in healthcare. They offer a comprehensive portfolio that addresses the entire care continuum for serious diseases, including medical imaging, laboratory diagnostics, point-of-care testing, and digital health solutions. With a commitment to innovation, sustainability, and improving patient access to care, Siemens Healthineers collaborates with healthcare professionals and organizations globally to advance medical technology and enhance patient outcomes.

10,000+ employees

⚕️ Healthcare Insurance

🧬 Biotechnology

💰 $1.5M Grant on 2021-05

📋 Description

• Performs client-site servicing, repair and/or installation of company Oncology product(s). • Provides technical support to customers on operational or maintenance aspects of system equipment. • Diagnoses mechanical, hardware, software and systems failures using established procedures. • Determines most cost-effective repair/resolution to minimize customer downtime. • Prepares reports for analysis of product failure trends and service ability issues. • Works without direct supervision. • Maintain a high degree of professional knowledge and safety consciousness according to VMS guidelines in order to perform activities under the safest working conditions. • May provide training to other field personnel.

🎯 Requirements

• Knowledge of and sound professional experience with electronic and electro-mechanical engineering, testing equipment used for verification, checkout and calibration of electronic equipment. • Relevant experience in LINAC maintenance is preferred. • Knowledge of and sound professional technical experience with micro-computers/PC based systems. • Customer focused attitude. • Articulate and skilled in interpersonal communication. • Fluency in the local language and in English, both written and spoken. • Obtains and completes LMS training plan specific to assigned responsibility.

🏖️ Benefits

• Completes technical-oriented service tasks of various scopes and supports in planning and managing these tasks. • Completes broad scope of technical tasks including installation/commissioning, maintenance and evaluation of customers equipment and systems among others. • Determines priorities of tasks and actions and schedules measures accordingly. • Supports customer remotely and onsite, and provides 2nd and 3rd level user support in case of arising issues. • Contributes to or conducts the maintenance and improvement of internal tools, equipment, processes, and data repositories. • Provides basic, routine, complex and advanced servicing, testing, and maintenance of SHPL(Oncology) equipment according to instructions and company guidelines to ensure that customers equipment operates efficiently at all times. • Order spare parts for assigned customers including replenishing spare parts kits for warranty and contract customers to ensure they can operate their SHPL(Oncology) equipment according to technical and safety guidelines with the highest level of satisfaction.