DevRel Engineer, Documentation

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September 13

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SigNoz

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Software • SaaS • Enterprise

SigNoz is an open-source observability tool designed as an alternative to Datadog and New Relic. It provides a comprehensive platform that integrates application performance monitoring (APM), logs, metrics, traces, exceptions, and alerts in a single tool. SigNoz supports various deployment options including self-hosting and cloud services, and it's built to handle extensive data ingestion, making it suitable for teams of all sizes to monitor, troubleshoot, and enhance application performance efficiently.

11 - 50 employees

☁️ SaaS

🏢 Enterprise

📋 Description

• Own SigNoz documentation: set the structure, tone, and information architecture; keep it accurate as the product evolves • Deep-dive into code & config: reproduce user setups, debug issues, and translate findings into clear docs and examples • Create onboarding flows & tutorials: write step-by-step guides, sample apps, and troubleshooting playbooks that turn first-time users into power users • Partner with Engineering & Product: review PRs for doc impact, champion doc-first thinking, and surface user feedback • Engage with the community: answer questions in Slack/GitHub, identify doc gaps, and turn common pitfalls into solutions pages • Measure success by enabling new users to instrument an app and run their first trace in <15 minutes, reducing support/community questions, and ensuring timely doc updates during release cycles

🎯 Requirements

• 2+ years in an SRE, DevOps, Platform, or similar technical role • Can read and debug at least one of Go, Python, or JavaScript • Learn new tools quickly and love untangling complex distributed-system problems • Write crisp, developer-friendly prose and enjoy explaining why as much as how • Are customer-obsessed—delighting users and removing adoption blockers motivates you • Experience maintaining docs for an OSS project or SaaS product (nice-to-have) • Familiarity with OpenTelemetry, ClickHouse, or Kubernetes (nice-to-have) • Previous contributions to technical blogs, conference talks, or tutorials (nice-to-have) • Not suitable: candidates fresh out of college without hands-on ops / dev experience • Preference for writers comfortable diving into terminals, repos, and PRs rather than purely editorial work

🏖️ Benefits

• Fully remote, globally distributed team • Work with open-source project with 23k+ GitHub stars and 7,000-member Slack community • Collaborate with 180+ OSS contributors