Senior Forward Deployed Engineer

Job not on LinkedIn

🕒 September 25

🇺🇸 United States – Remote

⏰ Full Time

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Sinch

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

📦 Logistics

📣 Marketing

💰 $48.8M Post-IPO Debt - Sinch on 2024-09

Consulting • Logistics • Marketing

Sinch is a global communications platform (CPaaS) that provides APIs and applications for messaging, voice, email, verification, and conversational AI, along with network connectivity and telco services. It enables businesses to run marketing campaigns, send notifications and alerts, verify identities, and support customers across SMS, RCS, WhatsApp, email, and voice channels, backed by large-scale operator connections and infrastructure. Sinch serves enterprises and communication providers with scalable, secure messaging and voice infrastructure and developer-focused APIs and tools.

📋 Description

• Qualify engagements by evaluating technical readiness, feasibility, customer ownership, likely adoption, product gaps, and repeatability • Lead technical delivery end to end from discovery and prototyping through production stabilization and handoff • Translate business workflows into architectures combining Sinch messaging, voice, or email APIs with customer systems • Use coding agents and AI-enabled development tools for discovery, implementation, refactoring, testing, troubleshooting, and documentation • Build production-grade services, webhook handlers, adapters, data mappings, deployment automation, tests, and operational tooling • Engineer for capacity, scalability, availability, resilience, security, and safe failure modes • Create comprehensive unit, integration, contract, end-to-end, load, resilience, and failover tests • Instrument logs, metrics, traces, dashboards, alerts, and cross-system correlation • Partner with customer security, privacy, legal, and communications teams on compliance and architecture review • Train customer engineers, document architecture and runbooks, establish ownership, and complete handoff • Work with named Voice, Messaging, and Email subject-matter experts during ramp-up and complex issues • Provide Product and Engineering with reproducible field findings and reusable implementation patterns

🎯 Requirements

• Typically 7+ years of professional experience across software engineering, enterprise integration, solution delivery, or technical consulting, including substantial direct work with enterprise customers • Equivalent depth matters more than a specific degree or title • Personally architected, built, deployed, operated, and supported API-driven production systems • Strong production software skills in TypeScript/Node.js, Python, Java, or C#/.NET • Sound API, event-driven, authentication, security, testing, code-review, and maintainability practices • Experience using coding agents or other AI development tools while independently validating results • Experience integrating software into enterprise technology stacks, including APIs, webhooks, data stores, identity systems, cloud services, events, and operational processes • Strong command of testing, scalability, and observability • Experience deploying services on at least one major cloud platform using Git, CI/CD, infrastructure as code, containers or serverless, secrets management, and regional design • Meaningful exposure to at least one communications domain such as programmable voice, messaging, or email • Ability to learn adjacent CPaaS products rapidly with SME support • Clear written and verbal communication across technical, business, security, and executive stakeholders • Delivery judgment under ambiguity, including MVP scoping, tradeoffs, risk management, and production stabilization • Willingness to travel approximately 10–15% and support planned customer workshops and cutovers • Not a standing customer-support or on-call assignment

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Supplemental plans, including telehealth access for all participants • Free virtual counselling resources through the global Employee Assistance Program • Roth and Pre-tax 401(k) options with employer match for all participants • Generous paid time off program • Paid parental leave • Family planning support • Flexible remote work offerings • Paid time off for a volunteer program of choice