Claims Technical Director – General Liability

🕒 Yesterday

🇺🇸 United States – Remote

💵 $140k - $160k / year

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 0%

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Skyward Specialty Insurance

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2007

🏗️ Construction

💼 Consulting

🏥 Healthcare

💰 $177.3M Post-IPO Secondary - Skyward Specialty on 2024-05

Construction • Consulting • Healthcare

Skyward Specialty Insurance is a Houston-based specialty insurance group that provides tailored risk solutions across niche and complex markets. The company offers a range of specialty insurance products including transactional Excess & Surplus (E&S), professional lines, medical stop-loss, surety, captives, programs, global property, agriculture & credit (re)insurance, and risk consulting. Skyward works primarily with brokers and agents, leverages technology (including e-surety capabilities) to deliver innovative underwriting and claims services, and focuses on high-complexity, non-standard risks and scalable specialty solutions.

📋 Description

• Manage all components of claim handling for general liability claims, concentrating on Construction, Crane, Mining, and E&S specialty lines. • Review and provide direction on reserve and settlement authority for complex, specialized, and high-exposure claims. • Support business partners through claim communication, trend identification, development input, and marketing support. • Monitor claim quality and customer feedback for regulatory compliance, customer satisfaction, and corporate objectives. • Execute claim handling strategies, including coverage, liability, and resolution determinations. • Ensure proper reserving in compliance with corporate policy. • Manage litigation, including strategy with defense counsel and experts. • Analyze coverage and prepare coverage letters on complex matters. • Negotiate settlements and attend mediations, arbitrations, and trials when appropriate. • Prepare Large Loss Reports, Reinsurance and Trial Alerts. • Manage and control loss adjusting expenses. • Review claim reports, identify trends, and help develop corrective strategies. • Maintain knowledge of competitive, regulatory, and legal environments. • Anticipate and meet internal and external customer needs. • Prepare for and attend claim review meetings with business partners.

🎯 Requirements

• Bachelor's degree required. • Minimum of 15 years of commercial general liability, excess and specialty lines claims experience or related insurance education. • Insurance Designation and/or MBA desired. • High-level claims technical skills and extensive claims technical knowledge including products and industry. • Extensive knowledge of legal principles and contract interpretation. • Expert analytical, decision-making, negotiation, problem-solving, project management, organizational, and teamwork skills. • Superior written and oral communication skills and ability to communicate with all levels of the organization. • Demonstrated strategic thinking capabilities. • Proficiency with Microsoft 365 Products and other claims tracking tools.

🏖️ Benefits

• Health and welfare benefits • Tuition and professional certification assistance • 401k savings • Elective participation in the Employee Stock Purchase Program • Paid time off • Paid holidays • Child bonding leave • Employee assistance

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