
51 - 200 employees
🤖 Artificial Intelligence
🏛️ Government
Artificial Intelligence • Government • Technology
Skyward is a Maryland-based digital services organization that specializes in AI/ML, Agile DevSecOps, and Data Science, serving as a trusted Federal partner. With a mission to serve the American people, Skyward delivers agile, user-centered, and scalable solutions for mission-critical programs, working closely with Federal Government allies. The company prides itself on being a member of the Digital Services Coalition and focuses on advancing innovation and excellence in government technology. Skyward is dedicated to transforming AI possibilities into impactful realities and is committed to improving customer experiences and software delivery processes. The company has significantly grown its workforce and impacts millions of Americans and small businesses through its services.
🕒 September 11
🦀 Maryland – Remote
💵 $62k - $75k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🔏 Technical Writer
🦅 H1B Visa Sponsor
👻 Ghost score 7%
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51 - 200 employees
🤖 Artificial Intelligence
🏛️ Government
Artificial Intelligence • Government • Technology
Skyward is a Maryland-based digital services organization that specializes in AI/ML, Agile DevSecOps, and Data Science, serving as a trusted Federal partner. With a mission to serve the American people, Skyward delivers agile, user-centered, and scalable solutions for mission-critical programs, working closely with Federal Government allies. The company prides itself on being a member of the Digital Services Coalition and focuses on advancing innovation and excellence in government technology. Skyward is dedicated to transforming AI possibilities into impactful realities and is committed to improving customer experiences and software delivery processes. The company has significantly grown its workforce and impacts millions of Americans and small businesses through its services.
• Support CMS by keeping its enterprise AI platform well-documented and its data governance clear • Produce and maintain SOPs, user guides, knowledge base articles, and technical documentation tailored to the audience • Build and format recurring reports covering platform and data-governance activity • Follow Section 508 and plain-language standards • Organize documentation and reporting so it remains a reliable source of truth
• A bachelor’s degree and 2+ years in technical writing, documentation, or reporting • Genuinely strong writing and editing skills; clear, concise, and organized • Comfort with documentation and reporting tools (Confluence, Word, and the like) • An eye for detail and a knack for making complex things simple • Experience with 508-compliant documentation or federal reporting would be advantageous • Familiarity with data governance or technical/AI subject matter would be advantageous • Previous experience supporting CMS or another federal agency would be advantageous • Ability to obtain and maintain a Public Trust security clearance • Acceptable results of a background investigation
• Flexible working hours • Remote opportunities • Medical, dental, vision insurance • 15 days of paid leave • 7 days of sick leave • 2 days bereavement leave • 11 paid Federal holidays • Up to 40 hours for jury duty • 401K with 4% employer contribution (and no vesting period) • Up to 4 weeks of paid paternity and maternity leave • Company provided laptop • $5,000 per year for professional development • $600 per year for technical supplies and equipment • $2,000 referral bonus • Life and disability insurance • HSA and FSA • Legal Shield and ID Shield Voluntary Benefits • Opportunity to work in a collaborative, motivated team focused on modernizing government services with cutting-edge technology and innovative solutions
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