Partner Operations Manager

🕒 6 days ago

🏄 California, Michigan – Remote

🏄 California – Remote 🚗 Michigan – Remote

💵 $79.4k - $140.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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Slate Auto

WebsiteLinkedInAll Job Openings

201 - 500 employees

🚘 Automotive

🏭 Manufacturing

🚗 Transport

Automotive • Manufacturing • Transport

Slate Auto is a manufacturer of a radically simple, highly customizable electric pickup that can be configured as a pickup or fastback SUV. The company sells directly to consumers with an online configurator called the Slate Maker, a reservation model, and an accessories marketplace for swaps and upgrades. Slate Auto emphasizes affordability, practical design, and easy ownership with integrated charging options and third‑party service and charging network partnerships.

📋 Description

• Lead a team of Regional Partner Operations Specialists • Support onboarding, performance management, and ongoing support of Delivery Partners • Build a high-performing team supporting Delivery Partners • Serve as the face of Slate to Delivery Partners • Act as the main point of contact between Delivery Partners and Slate’s internal cross-functional teams • Assist with vehicle and delivery issues and drive decision-making to improve delivery effectiveness • Develop and monitor Delivery Partner performance metrics • Proactively address operational issues and achieve cost-effective solutions while maintaining high service levels • Validate and approve monthly Delivery Partner invoices against internal work records • Track monthly actual costs versus plan and recommend process improvements to reduce costs • Implement and execute vehicle and material inventory reporting and cycle counting programs • Assist Delivery Partners with vehicle repairs needed before customer delivery • Report to the Head of Sales Planning and Fulfilment • Collaborate with Fulfillment, Logistics, Service, Accessories, and other internal teams

🎯 Requirements

• Bachelor’s degree in Business Administration, Supply Chain Management, Operations, or equivalent is preferred; relevant and commensurate professional experience may substitute • 5+ years of experience in vehicle delivery and/or automotive distribution, preferably directly working with OEMs or Dealers • Proven track record of overseeing a team of Regional Support Specialists • Proven track record overseeing relationships with third party service providers • Strong analytical and communication skills • Strong problem solving capabilities and attention to detail • Comfort with startup environments • Experience with warehousing practices, material management, business planning, and financial implications • Ability to work cross-functionally with external partners and internal teams • Ability to represent and promote the Slate brand • Experience with ERP systems and Project Management tools • Proficiency with Microsoft Office (Outlook, Teams, Word, Excel, PowerPoint) • Ability to travel up to 50% • Ability to lift and carry up to 35 pounds • Ability to stand, walk, and perform repetitive tasks for extended periods • Applicants must be authorized to work in the United States on a permanent basis; no visa sponsorship available

🏖️ Benefits

• Medical insurance • Dental insurance • Vision insurance • Life insurance • Disability insurance • Vacation • 401k • Equity program eligibility • Discretionary annual incentive program eligibility