Contact Center Agent

18 hours ago

🏄 California – Remote

Although this job is listed in California, this company may be open to hiring remote in other states.

💵 $16 - $17 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Call Center Representative

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SmartFinancial

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Insurance • B2C • Finance

SmartFinancial is a digital insurance comparison engine that provides real-time rates and insurance services across all 50 states in the USA. The company partners with America's top insurance companies to offer a smart and easy way to shop for a wide range of insurance products including auto, home, life, health, Medicare, renters, and commercial insurance. Users can compare rates from over 200 insurance companies, explore coverage options, and find the best insurance deals in minutes at no cost. SmartFinancial also offers guides and advice about insurance to help users make informed decisions.

201 - 500 employees

👥 B2C

💸 Finance

📋 Description

• Conduct 200+ outbound calls/day to prospective customers to introduce products and services. • Develop a thorough understanding of our product offerings to address customer inquiries effectively. • Encourage the customer to receive a competitive quote from a licensed agent • Engage in warm calling strategies to build rapport with potential clients. • Meet or exceed daily call quotas while maintaining a high level of customer satisfaction.

🎯 Requirements

• Previous experience in sales, telemarketing, or technology sales is highly preferred. • Strong verbal communication skills with the ability to articulate product benefits clearly. • Ability to work independently as well as part of a team in a fast-paced environment. • Ability to build rapport with customers in a fast-paced environment • A positive attitude and resilience in handling objections or rejections during calls. • Must have high speed internet and pass a speed test successfully

🏖️ Benefits

• Competitive hourly rates plus incentives and performance bonuses • Paid training • Employee referral bonuses • Extensive paid product training • Daily/weekly cash giveaways • Advancement opportunities - We love to promote from within!!!