Business Solutions Consultant

🕒 October 20

🇺🇸 United States – Remote

💵 $70k - $90k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Softdocs

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 1998

📚 Education

🏛️ Government

☁️ SaaS

Education • Government • SaaS

Softdocs is a document management and process automation platform focused on eliminating manual, paper-based workflows for higher education institutions, K-12 school districts, and government agencies. The cloud-native solution provides document storage, no-code workflow automation, user-friendly eForms, unlimited eSignatures, and intelligent document and transcript processing to digitize records, speed approvals, and improve security and business continuity. Softdocs serves over 1,000 public-sector customers and emphasizes secure, enterprise-grade cloud migration and long-term total cost of ownership improvements.

📋 Description

• Own functional business analysis to determine how Softdocs products can best serve users across educational institutions • Provide clients with a successful onboarding experience for Etrieve • Partner with the Project Manager on client communication, project deliverables, and deadlines • Partner with Technical Solutions Consultants on system configuration requirements • Manage multiple projects and project teams simultaneously • Consult with clients on document-handling and document-workflow business processes • Create client documentation and action plans for applying Etrieve • Collect information to develop implementation design plans • Train clients to use Etrieve solutions • Ensure clients achieve desired outcomes from Softdocs products and services • Report to the Manager of Professional Services

🎯 Requirements

• Experience working in software and enterprise-level software • Experience working in K–12 and/or higher education marketplaces • Proficiency with Microsoft Office Suite, including PowerPoint, Excel, and Word • Continuous learning and ability to learn new features and product platforms • Strong analytical and problem-solving skills • Ability to ask insightful questions to identify business processes • Ability to effectively relay technical information to non-technical clients • Resourcefulness and initiative to research information before asking for assistance • Detail-oriented approach to executing tasks and meeting deliverables on time • Bonus: Experience consulting on enterprise content management software • Bonus: Experience in a K–12 or higher education position • Bonus: Knowledge of CSS, JavaScript, and HTML • Bonus: Experience and knowledge with SQL

🏖️ Benefits

• 100% remote position with light travel possible • Medical, dental, and vision benefits • 401(k) • Disability insurance • $15,000 life insurance • Flexible PTO • 13 holidays • Paid parental leave • Remote work office setup stipend for a laptop and supporting equipment • Flexible work hours • Professional development opportunities • Mentorship and access to senior leaders • Direct access to the CEO • People-first company and team culture • Inclusive environment and initiatives • Potential eligibility for quarterly performance bonuses