Lead Product Manager, NetSuite Order-to-Cash

🕒 October 8

🏄 California – Remote

🏄 California – Remote

💵 $100k - $140k / year

⏰ Full Time

🟠 Senior

✅ Product Manager

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SolarWinds

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 1999

☁️ SaaS

🏢 Enterprise

🤝 B2B

SaaS • Enterprise • B2B

SolarWinds is a provider of IT infrastructure and operations management software that helps organizations monitor, observe, and manage hybrid IT environments. Its portfolio includes monitoring and observability, database performance, incident response, and IT service management (ITSM) tools, offered as SaaS and self-hosted solutions with AI and automation features to improve operational resilience and speed incident response.

📋 Description

• Own and manage the end-to-end Order-to-Cash product lifecycle within NetSuite, including roadmap, enhancements, and continuous improvement • Serve as the primary subject matter expert for Order-to-Cash processes covering order management, billing, invoicing, revenue recognition, and collections • Define, document, and optimize Order-to-Cash business processes for Finance, Accounting, and Revenue Operations teams • Partner with Finance and Accounting to improve billing and revenue recognition accuracy and efficiency • Maintain a minimum four-quarter rolling roadmap of business capabilities • Align priorities across NetSuite ERP, SuiteBilling, and Advanced Revenue Management • Provide strategic guidance on process design and technology footprint, with hands-on implementation involvement • Gather business requirements through stakeholder meetings and structured discovery sessions • Manage project and enhancement prioritization, deliverables, and timelines • Lead and support NetSuite ERP projects related to Order-to-Cash and billing • Develop functional and high-level technical design documents and specifications • Collaborate with offshore NetSuite development teams during sprint delivery cycles • Implement and improve business processes following industry best practices • Coordinate with cross-functional IT teams on upstream system impacts and CRM/CPQ integrations • Support User Acceptance Testing and timely enhancement delivery • Document process flows and requirements aligned with agile processes • Establish scalable technology-organization processes • Provide end-user training on NetSuite Order-to-Cash capabilities

🎯 Requirements

• 10+ years of IT experience across the full software development lifecycle: analysis, design, development, testing, implementation, and documentation • 5+ years of hands-on experience with NetSuite ERP, including configuration, administration, and process design • 3+ years of hands-on experience with Order-to-Cash processes, including order management, billing/invoicing, revenue recognition, and collections • Demonstrated experience delivering Order-to-Cash solutions in complex, multi-entity or subscription-billing environments • Strong knowledge of downstream financial processes including revenue recognition (ASC 606), accounts receivable, and financial close • Deep understanding of Order-to-Cash concepts, including pricing and billing rules, revenue schedules, approval workflows, invoice generation, and collections management • Excellent leadership and project delivery skills with a proven track record of managing cross-functional initiatives • Strong communication skills for engaging technical teams and non-technical business stakeholders • Ability to prioritize and execute in a high-pressure, fast-paced environment while maintaining attention to detail • Bachelor's degree (4-year) in a technical or business field required • NetSuite certifications (SuiteFoundation, Administrator) strongly preferred