Support Engineer IV

🕒 June 2

🤠 Texas – Remote

🤠 Texas – Remote

💵 $93.5k - $137.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📞 Support Engineer

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Solenis

WebsiteLinkedInAll Job Openings

10,000+ employees

⚡ Energy

🔬 Science

Energy • Science • Manufacturing

Solenis is a leading provider of specialty chemical solutions and services aimed at improving industrial operations and sustainability practices. The company serves various markets, including food & beverage processing, agriculture, pulp & paper, and oil & gas. Solenis is known for its innovative chemistries, advanced monitoring and control systems, and expert support, which enhance operational efficiencies and sustainability for its clients. With a focus on water treatment and process improvements, Solenis helps industries reduce costs, improve productivity, and attain environmental goals through bespoke solutions and consulting services.

📋 Description

• Conduct routine testing, monitoring, and troubleshooting for cooling, boiler, and wastewater treatment systems • Optimize chemical programs to improve system performance, asset protection, and operational reliability • Troubleshoot feed systems, pumps, controllers, and monitoring equipment • Conduct audits, system surveys, and performance evaluations to drive continuous improvement • Build strong, long‑term relationships with operations, engineering, reliability, and procurement teams • Present technical reports, KPIs, business reviews, and program recommendations clearly and professionally • Collaborate with customers to address performance issues, implement corrective actions, and strengthen partnership value • Support inventory management, chemical ordering, and coordination of on‑site service requirements • Partner with internal Solenis teams to ensure timely delivery, high service quality, and customer satisfaction • Model and reinforce Solenis’ safety culture across all customer locations • Ensure compliance with customer safety protocols, environmental regulations, and Solenis standards • Maintain accurate and timely records of service activities, audit findings, and program performance

🎯 Requirements

• Bachelor’s degree in Chemical Engineering, Chemistry, Environmental Engineering, Mechanical Engineering, or related field (equivalent experience may be considered) • Strong mechanical aptitude with ability to troubleshoot feed equipment, sensors, valves, and controllers • Excellent communication, problem‑solving, and organizational skills • Valid driver’s license and clean driving record

🏖️ Benefits

• Competitive health + wellness benefit plan • Continuous professional development with many opportunities for growth! • Recharge with 15 days of paid time off • Competitive Salary and bonuses • 401k Plan • Company car for travel convenience