Senior Sales Operations Analyst – 13 month contract

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Solink

WebsiteLinkedInAll Job Openings

201 - 500 employees

🔐 Security

🤖 Artificial Intelligence

☁️ SaaS

Security • Artificial Intelligence • SaaS

Solink is a cloud-based video security and analytics platform that provides businesses with comprehensive visibility by integrating video with data. Utilizing AI-powered insights, Solink helps inform business strategies to safeguard people, assets, and profits. The system offers intuitive video search capabilities, remote video access, event search and notifications, and professional video alarms. With over 200 integration partners, Solink's camera-agnostic solution maximizes ROI by connecting existing systems. It caters to various industries, such as retail, hospitality, healthcare, and more, enhancing their security and operational efficiency.

📋 Description

• Establish and refine customer lifecycle management processes to ensure seamless hand-offs between Sales, Customer Success, and Renewals. • Identify bottlenecks in current sales and operational workflows, implementing automation and process improvements where necessary. • Leverage data to create more predictable outcomes by identifying opportunities to increase sales productivity and operational efficiency. • Analyze forecasting data to identify risks before they materialize, and make proactive recommendations to Sales Leaders to adjust strategies. • Present data in reports and dashboards that are easy to understand and inform decision-making. • Recommend and implement process improvements to prevent errors and automate work wherever possible. • Ensure the CRM (Salesforce) is set up to deliver smooth hand-offs from the Sales Team. • Build reports and dashboards in clear, actionable formats for AEs and Sales Leadership. • Act as a business partner to your main stakeholders, staying aligned on priorities, current processes, and future initiatives. • Partner with leaders across Sales, Finance, Marketing, and Operations to ensure cross-functional alignment on projects.

🎯 Requirements

• 3+ years experience in a high-growth B2B SaaS company. • Proven expertise in CRM management (preferably Salesforce) with workflows, automation, reports, dashboards, lists, data hierarchies, and importing data to update existing records. • High proficiency in Excel/Google Sheets (e.g., pivot tables, INDEX/MATCH, VLOOKUP, IF statements, filters). • Advanced user of Google Apps Script, with hands-on experience building automations that connect Google Workspace tools (Sheets, Docs, Gmail, Calendar, etc.). • Proficient with AI tools (e.g., ChatGPT, Claude, Gemini) and actively use them to accelerate analysis, automate repetitive tasks, and improve output quality. • Experience handling process changes with high consideration to change management.

🏖️ Benefits

• Monthly reimbursement for fitness, wellness, or mental health programs.