Adoption Specialist

🔥 14 hours ago

🇨🇦 Canada – Remote

💵 $110.2k - $136.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🌱 Product Adoption Specialist

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Solventum

WebsiteLinkedInAll Job Openings

10,000+ employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Solventum is a healthcare-focused company renowned for its innovative solutions aimed at improving medical and oral care outcomes. The company offers a variety of medical technologies, including advanced wound care, surgical solutions, and sterilization products. Solventum also provides advanced oral care solutions, health information and technology services, and purification and filtration products for biopharmaceutical applications. Furthermore, Solventum places a strong emphasis on sustainability and education, providing resources and training for healthcare professionals globally. Their commitment to innovation and better healthcare has made them a leader in the healthcare industry, dedicated to enhancing patient safety and healthcare efficiencies.

📋 Description

• Collaborate with Canadian customers and internal Solventum teams to support adoption, optimization, and customer success objectives • Assess current-state clinician workflows and validate future-state workflows that improve provider efficiency and documentation quality • Develop and execute customer adoption plans, success metrics, and optimization strategies • Deliver customer training, workflow assessments, readiness sessions, and post-go-live optimization reviews • Monitor utilization trends, identify adoption barriers, and recommend best practices to improve outcomes • Act as a trusted advisor to clinicians, operational leaders, and IT stakeholders throughout the customer lifecycle • Partner with Product Management and Development teams to communicate customer feedback and enhancement opportunities • Contribute to adoption playbooks, training materials, customer success programs, and implementation methodologies

🎯 Requirements

• Bachelor's degree or higher from an accredited institution • Minimum three (3) years of experience supporting healthcare technology, clinical applications, customer success, implementation, training, or workflow optimization • Minimum two (2) years of customer-facing experience in healthcare consulting, adoption, training, or implementation • Experience with speech recognition, physician documentation, CAPD, CDI, or clinician productivity solutions • Experience with Solventum solutions including Fluency Direct or other clinician workflow technologies • Experience working with Epic, Oracle Health/Cerner, MEDITECH, Altera Health, or other clinical systems • Experience supporting healthcare transformation, clinician engagement, user adoption, and change management initiatives • Strong analytical, communication, facilitation, and stakeholder management skills • Knowledge of Canadian healthcare operations and clinical documentation workflows • Experience delivering presentations, training, and workflow workshops to clinical and operational stakeholders • Ability to travel to customer sites across Canada as required • Must be legally authorized to work in Canada without sponsorship

🏖️ Benefits

• Comprehensive suite of benefits available to employees in Canada • Additional compensation components (e.g., incentive programs) may be available • Accommodations available on request for candidates with disabilities