Renewal Specialist

🕒 6 days ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 10%

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Sonatype

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2008

🔒 Cybersecurity

☁️ SaaS

💰 $80M Private Equity Round on 2018-09

Cybersecurity • Software • SaaS

Sonatype is a leader in software composition analysis (SCA) and software supply chain management. The company provides solutions to automate software supply chain security, build centralized components, control open source risks, and simplify software bill of materials (SBOM) compliance. Sonatype offers tools such as Nexus Repository, Repository Firewall, Lifecycle, and SBOM Manager, which help developers deliver quality code securely and manage vulnerability risks. Sonatype integrates with numerous tools and languages, supporting dev, security, and ops teams to ensure secure deployments. The company is recognized for its end-to-end software supply chain solutions that leverage artificial intelligence to predict and intercept malicious components, enhancing security across industries such as financial services and technology.

📋 Description

• Work closely with Sales, Customer Success, and Accounting to efficiently close a set of renewals and related expansions • Review customer renewal information, usage data, and subscription history to ensure mutual agreement on appropriate renewal options • Proactively identify future renewals and connect with customers well before expiration dates to ensure on-time execution • Educate customers on relevant subscription options based on current and future product and service goals • Coordinate preparation of renewal quotes and ordering documents, ensuring mutual execution and processing according to Sonatype policies and procedures • Help ensure customers are successful and delighted with Sonatype products and services • Monitor contract renewal terms and engage customers to retain and expand the Sonatype footprint • Handle non-routine renewal situations while maintaining subscription integrity and profitability

🎯 Requirements

• Experience in a high-volume activity environment, managing multiple priorities and competing demands while focusing on the primary goal • Ability to discuss contract compliance, expansions, and product pricing with customers • Extreme attention to detail to ensure customers execute contract paperwork accurately and on-time • Experience with Salesforce.com or other CRM systems • Ability to work odd hours and/or additional hours supporting global customers during times of critical volumes • Interest in learning about modern software development and associated technologies • Strong preference for candidates located in EST or CST

🏖️ Benefits

• Parental leave • Diversity and inclusion working groups • Flexible working practices • Company Wellness Week with company operations shut down for a week • Paid Volunteer Time Off (VTO)

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