Strategic Account Manager – SoundStack Marketplace

Job not on LinkedIn

🕒 September 3

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

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Logo of SoundStack

SoundStack

51 - 200 employees

Founded 2010

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

SoundStack is an audio-as-a-service platform designed to empower audio businesses such as podcast enterprises, radio stations, and ad networks. It provides comprehensive tools for streaming, podcasting, advertising, and analytics, enabling seamless and reliable audio delivery across the globe. SoundStack offers dynamic ad insertion, audience analytics, and royalty reporting to maximize monetization and provide valuable insights. Their platform supports enterprises with solutions that integrate efficiently with a variety of technologies, ensuring bias-free transactions and open access to advertising partners. SoundStack is committed to providing equal access to technology innovations in the audio industry.

📋 Description

• Own SoundStack's day-to-day relationships with strategic customers after implementation • Manage customer communications with key publishers and demand partners • Oversee account health, growth, renewals, retention, expansion, and customer satisfaction • Collaborate with Technical Account Management, Sales, Product, Marketplace Operations, Support, and Engineering • Serve as the business voice of the customer across internal teams • Lead Quarterly Business Reviews for strategic clients • Present monthly billable impressions and revenue by demand buyer • Report on brand suitability matches, IAB content categories, and genre-based listener profiles • Incorporate third-party research on podcast buying behavior and market shifts into campaign strategies • Develop targeted client marketing collateral with the marketing department • Maintain external-facing publisher catalogs and publisher participation lists • Maintain the Marketplace Operations Gem and sales enablement repositories with accurate materials, positioning guides, and collateral

🎯 Requirements

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