Product Manager – Servicing

🕒 September 16

🇺🇸 United States – Remote

💵 $100k - $150k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

✅ Product Manager

🚫👨‍🎓 No degree required

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Splash Financial

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🛡️ Insurance

Consulting • Healthcare • Insurance

Splash Financial is a company that offers a variety of loan products, including personal loans, student loan refinancing, in-school student loans, and medical school loan refinancing. The company provides a platform where users can compare loan offers from multiple lenders across the United States. Splash Financial emphasizes ease of use, allowing users to check loan rates quickly without affecting their credit scores. The company ensures data privacy and offers customer support to assist with the loan process. It serves individuals seeking to manage debt or finance educational expenses through tailored loan solutions.

📋 Description

• Own discovery and delivery of borrower-facing servicing features • Partner with lender implementation teams to translate servicing requirements into product requirements and support go-live delivery across credit union and bank partners • Maintain and evolve servicing platform configuration, including loan settings, borrower communications, and platform-level changes • Drive initiatives to reduce delinquency and improve payment behavior, including self-service improvements, payment plan optimization, and enrollment experiences • Use AI tools to draft documents, synthesize research, analyze data, and automate repetitive tasks • Develop working knowledge of loan sales, collections, and disbursements workflows, with growing ownership over time • Run discovery, write requirements, partner with engineering, design, and business stakeholders, and use data to make decisions

🎯 Requirements

• 2-5 years of product management experience in a fast-paced environment with real ownership and accountability for outcomes • Ability to identify and frame problems clearly, translate them into executable requirements, and drive delivery within an agile PDLC • Ability to articulate what makes an experience intuitive or broken and partner effectively with design • Comfort using data to inform decisions and measure outcomes • Clear, structured communication between technical and non-technical audiences • Experience working with third-party platforms or vendors to ship product changes • Proficiency with AI-powered productivity tools (e.g., Claude, ChatGPT, Copilot, Cursor) • Experience in fintech, consumer lending, or a regulated environment (nice to have) • Familiarity with loan servicing, payments, collections, or capital markets (nice to have) • Experience working with bank, credit union, or platform partners (nice to have) • Experience running A/B tests or product experiments (nice to have) • Familiarity with data and BI tools and product analytics tools; SQL proficiency is a plus

🏖️ Benefits

• Great health insurance • Competitive salaries • Quarterly meet-ups • Access to engagement tools • Fully remote work freedom (for most roles) • Flexible PTO + 9 company holidays • Equity: Share in our start-up success • Comprehensive and affordable insurance benefits • Paid parental leave for both caregivers • Essential modern equipment to get the job done • Fully paid Claude subscription to supercharge your work • 401(k) for your future savings • Quarterly meet-ups: In person & virtual fun • Awesome Splash swag to flaunt your team spirit