Afterhours Driver Support Specialist

Job not on LinkedIn

🕒 September 30

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💝 Customer Support

👻 Ghost score 25%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Spotter Labs

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2020

📦 Logistics

🚗 Transport

🤖 Artificial Intelligence

💰 Seed Round on 2021-11

Logistics • Transport • Artificial Intelligence

Spotter Labs is a company that offers AI-driven solutions to enhance trucking efficiency and maximize earnings for drivers and owner-operators. Utilizing advanced technology, Spotter enables users to schedule personal work times, select preferred destinations, and avoid unfavorable markets using a NO-GO map. The platform intelligently recommends loads based on their score, connecting drivers with optimal opportunities. With special considerations for motor carriers (MCs) older than six months, Spotter provides competitive pricing and services for various stages of MC age.

📋 Description

• Act as the primary contact for drivers experiencing issues during night shifts • Listen to driver concerns, empathize, and resolve issues efficiently • Use company communication channels, including Slack, to tag appropriate dispatchers and drivers • Assist with load, receiver, and shipper issues after hours • Use the TMS to identify load numbers • Contact brokers to obtain necessary directions • Help drivers reach destinations smoothly and keep operations on track

🎯 Requirements

• Proven sales experience, preferably in logistics, transportation, or a related field • Strong verbal and written communication skills • Ability to present complex information clearly • Ability to work independently and take initiative • Comfortable using computer software tools • Understanding of basic logistics software solutions • Ability to think on your feet and address potential partner concerns effectively • Weekend shifts required

🏖️ Benefits

• Two-week comprehensive training course with a $150 per week stipend • Attractive commission structure • Up to 10 days per year of paid time off • Career advancement opportunities • Innovative, collaborative culture • 8-hour shifts • Two rest days every week