Product Owner, CIS

🕒 September 17

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

✅ Product Manager

👻 Ghost score 14%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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SpryPoint

WebsiteLinkedInAll Job Openings

51 - 200 employees

☁️ SaaS

⚡ Energy

🤝 B2B

💰 Private Equity Round on 2023-03

SaaS • Energy • B2B

SpryPoint is a company that provides advanced software solutions aimed at improving operational efficiency and customer service for utility companies. Specializing in cloud-based platforms, SpryPoint's services include electric, water, gas, and broadband utility billing, mobile field service, asset management, customer engagement, and demand response. Their tools are designed to facilitate data-driven decision-making, enhance business intelligence analytics, and ensure regulatory compliance for clients in the utility sector. With an emphasis on security and performance, SpryPoint offers a seamless and efficient experience allowing utility providers to focus on their key operations, all while leveraging cutting-edge technology to stay current with industry advancements.

📋 Description

• Facilitate discovery sessions with internal and external stakeholders to refine product features and uncover new features • Manage and evaluate product ideas from internal and external sources • Facilitate feedback loops throughout the development cycle • Work with the Development Team Lead to ensure successful product delivery • Engage with Service Delivery on project requirements and customer transition timelines • Support the Development team through SCRUM sprint cycles • Liaise with Customer Success to identify customer issue and enhancement trends • Demonstrate products to internal and external stakeholders • Provide new feature education for internal users and customers • Help define product management processes and best practices • Collaborate with the Product Manager on objectives and key results for the CIS product • Collaborate on Quality Management practices through design, development, and release cycles • Forecast product item availability • Support sales estimates for quotable development work • Collaborate with business development on RFP and Statement of Work responses • Manage the CIS product backlog and execute the product roadmap • Develop expertise in the utilities industry, products, and users • Support education and enablement of the user community

🎯 Requirements

• Thorough and detail-oriented • Excellent written and verbal communication skills • Comfortable working in a fast-paced environment with frequent context switching and shifting priorities • Ability to prioritize effectively • Positive, creative, and curious • Understanding of system design and analysis • Strong B2B product and business experience • Experience working directly with enterprise customers and cross-functional stakeholders • Experience in the utilities industry would be an asset • Ability to collaborate with internal teams and customers • Final candidates must complete a background check and identity verification

🏖️ Benefits

• Remote-first environment • Flexible working hours across North America • MacBook • $800 home workspace allowance • Health, dental, vision, and life insurance from day one • Generous PTO • Unlimited sick days • RRSP matching program (Canada) • 401(k) matching program (US) • $2,500 annual development fund • Tuition assistance • Book Bounty program • Annual company events • Team offsites • Accommodations during the interview process • Equal-opportunity and inclusive workplace • Background check and identity verification as part of SOC 2 compliance

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