Field Product Specialist

Job not on LinkedIn

🕒 April 29

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🪄 Product Specialist

👻 Ghost score 45%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Stanley Black & Decker, Inc.

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1843

🚘 Automotive

🏗️ Construction

📦 Logistics

💰 Post-IPO Debt on 2023-03

Automotive • Construction • Logistics

Stanley Black & Decker, Inc. is a leading global provider of tools, outdoor products, and industrial solutions. Known for its iconic brands such as DEWALT, CRAFTSMAN, and Stanley, the company offers a wide range of tools and solutions for various industries, including engineered fastening and manufacturing technologies. Headquartered in New Britain, Connecticut, Stanley Black & Decker is committed to innovation, sustainability, and empowering people through its community initiatives. The company plays a significant role in the skilled trades sector, focusing on upskilling and inclusive culture, aiming for a positive impact on both the planet and its people.

📋 Description

• Conduct in-depth customer research through site visits, interviews, and surveys to identify user needs and pain points • Organize and execute prototype and beta testing programs, collecting, and analyzing feedback to inform product development • Serve as the primary field contact for customers during product trials, ensuring a positive experience and timely issue resolution • Collaborate closely with product managers to relay field insights, support requirements gathering, and prioritize feature development • Monitor market trends and competitor products to provide actionable recommendations • Assist in the creation of product documentation, training materials, and go-to-market strategies • Support cross-functional teams (engineering, sales, marketing) with technical product knowledge and field data • Track and report on product performance, customer satisfaction, and adoption metrics

🎯 Requirements

• Graduate degree in related field (or equivalent experience) • 5 years of experience in a product specialist, field application, customer success, construction project management, pre-fabrication, or related role within the construction industry • Demonstrated experience with customer research, prototype/beta testing, supporting product development, customer success, application deployment, and adoption etc. • Analytical mindset with the ability to synthesize field data into actionable insights • Familiarity with product management processes and tools • Willingness to travel frequently for customer visits and fieldwork

🏖️ Benefits

• Medical, dental, life, vision, disability, 401(k) • Employee Stock Purchase Plan • Paid time off • Tuition reimbursement • Discounts on Stanley Black & Decker tools and other partner programs