Activation Engineer

đź•’ October 19

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

đźź  Senior

👷🏻‍♀️ Engineer

Where this job comes from

Posted on Stedi's careers page, not through a job board

First seen by Remote Rocketship October 19

Still open on Stedi's site. Checked 1 hour ago.

Logo of Stedi

Stedi

51 - 200 employees

đź’Ľ Consulting

📦 Logistics

⚕️ Healthcare Insurance

Consulting • Logistics • Healthcare Insurance

Stedi is an API-first clearinghouse that facilitates the automation of healthcare transactions, such as real-time eligibility checks and claims processing. The platform offers modern, developer-friendly JSON-based APIs, enabling fast integration and interaction with over 7,000 payers, thus supporting a broad payer network. Stedi is designed with reliability in mind, featuring multi-region, highly-available APIs with automatic failover for increased uptime. The company prioritizes security, with HIPAA and SOC 2 compliance, role-based access, and multi-factor authentication. Stedi provides robust support, including hands-on engineering assistance and dedicated communication channels, ensuring fast onboarding and efficient transaction management for health tech companies.

đź“‹ Description

• Serve as the technical counterpart on pre-sale deals • Qualify opportunities, determine use-case requirements, explain integration scope, and identify product gaps • Own technical design during proof-of-concept phases • Establish use cases and requirements, clear blockers, and enable customers to test integrations and interpret results • Coordinate payer list matching and run insurance discovery batch tests • Share and interpret test results so customers understand expected outcomes • Drive customers to expected transaction volume on the expected timeline • Build migration plans, track actual volume against sold volume, and identify and resolve processing-error root causes • Build feature overviews, positioning and talk tracks, demos, best-practice writeups, and qualification criteria • Answer technical functionality questions for customer-facing teams or locate the appropriate expert • Represent customer needs to Product by writing one-pagers, shaping requirements, and co-owning a customer-driven feature backlog

🎯 Requirements

• Experience using and integrating APIs • Familiarity with JSON, X12, and other flat file formats • Proactive customer support based on customer data and ramp progress • Product mindset and ability to articulate product gaps and customer requirements • Experience in customer-facing roles • Subject matter expertise in revenue cycle management or willingness to learn • Ability to understand eligibility checks, claims submission, claim status, and ERA reconciliation, or willingness to learn • Resourceful, self-motivated, self-disciplined, and willing to put in the hours • Ability to manage many open threads simultaneously; highly responsive, organized, and thorough • Ability to work with urgency in a fast-paced organization • United States work authorization requirements are addressed in the application form

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