Italian Payroll Senior Associate

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July 9

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Strada

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HR Tech • SaaS • B2B

Strada is a global services company specializing in providing people-first solutions designed to enhance workforce management through technology. With over 30 years of experience and coverage across 180+ countries, Strada offers a range of services including global payroll solutions, HR and benefits administration, and expert guidance on platforms such as Workday and SAP. The company focuses on optimizing employee performance and operational efficiency, helping organizations transform their HR functions by leveraging AI and advanced technology.

5001 - 10000 employees

👥 HR Tech

☁️ SaaS

🤝 B2B

📋 Description

• Support the execution of complex transactional downstream post-payroll work taking direction from the Senior Payroll Specialist or Payroll Manager if required: Accounting reconciliation, Legal reporting authorization, Legal reporting review, Payroll cycle checklist etc. • Support the management of annual Payroll events • Lead key aspects of system and application upgrade testing: HRSP, EMR etc. • Coordination of the implementation of Change Requests (CR) taking direction from the Senior Payroll Specialist or Payroll Manager if required • Participation in projects designed to improve customer satisfaction and business performance • Provide contribution on ways to resolve problems to better serve the customer and/or improve productivity • Support the Payroll Manager in their role as the Local Service Delivery Manager (LSDM) for customers and handle complex of customer inquiries • Coach and support the Senior Customer Management Associates and Specialists in resolving complex user inquiries • Coach and support the Senior Data Management Associates and Specialists in resolving complex data calculations • Participation in the Legal and Regulatory Compliance process • Play a key role in Payroll training and certification of the individual functions within the Customer Service team • Support the Regional Sales Operations team • Execution of SOC1 Controls related to payroll

🎯 Requirements

• Support the execution of complex transactional downstream post-payroll work taking direction from the Senior Payroll Specialist or Payroll Manager if required: Accounting reconciliation, Legal reporting authorization, Legal reporting review, Payroll cycle checklist etc. • Support the management of annual Payroll events • Lead key aspects of system and application upgrade testing: HRSP, EMR etc. • Coordination of the implementation of Change Requests (CR) taking direction from the Senior Payroll Specialist or Payroll Manager if required • Participation in projects designed to improve customer satisfaction and business performance • Provide contribution on ways to resolve problems to better serve the customer and/or improve productivity • Support the Payroll Manager in their role as the Local Service Delivery Manager (LSDM) for customers and handle complex of customer inquiries • Coach and support the Senior Customer Management Associates and Specialists in resolving complex user inquiries • Coach and support the Senior Data Management Associates and Specialists in resolving complex data calculations • Participation in the Legal and Regulatory Compliance process • Play a key role in Payroll training and certification of the individual functions within the Customer Service team • Support the Regional Sales Operations team • Execution of SOC1 Controls related to payroll

🏖️ Benefits

• We offer programs and plans for a healthy mind, body, wallet and life because it’s important our benefits care for the whole person. • Options include a variety of health coverage options, wellbeing and support programs, retirement, vacation and sick leave, maternity, paternity & adoption leave, continuing education and training as well as a number of voluntary benefit options.