Senior Product Insights Analyst

🕒 August 13

🇺🇸 United States – Remote

💵 $95.1k - $142.6k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 10%

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Logo of Strategic Education, Inc

Strategic Education, Inc

5001 - 10000 employees

Founded 1998

📚 Education

🤝 B2B

🏢 Enterprise

Education • B2B • Enterprise

Strategic Education, Inc. is a leader in creating innovative and career-relevant learning experiences designed to prepare learners for the workforce. With over 130 years of experience, the company partners with more than 1,300 employers across the U. S. and educates over 100,000 students globally. Strategic Education offers customized workforce solutions ranging from tuition assistance to accredited degree courses, non-degree skill pathways, and coding schools. It has a strong focus on addressing evolving skills gaps and fostering employee career growth through dynamic learning environments. The company operates reputable institutions like Strayer University, Capella University, and the Jack Welch Management Institute, among others, emphasizing the importance of education in driving economic mobility and empowering individuals.

📋 Description

• Design, launch, and analyze A/B test strategies for product features, engagement strategies, and onboarding improvements • Analyze click, engagement, and subscription data to uncover learner behavior and identify retention, platform experience, and onboarding opportunities • Define key metrics and success measures for product launches and track them over time • Interpret results to guide rollout recommendations, test iterations, and future platform enhancements • Collaborate with Product, Engineering, Marketing, Operations, and Academics • Identify, visualize, and extract KPIs for decision-making and impactful action plans • Communicate insights to senior leadership and translate complex data into succinct data stories • Build robust Power BI reports enabling teams and partners to self-serve accurate data stories and trends • Respond to ad-hoc stakeholder requests and prioritize work in a fast-paced environment • Mentor and lead junior analysts, including code development and review, Power BI reporting strategies, and consulting guidance • Help shape near- and long-term strategies at Sophia Learning

🎯 Requirements

• 4+ years of experience working in a consultative-style data-driven business analytics role required • 2+ years of experience working in a SaaS-based business supporting product analytics preferred • Bachelor’s degree in related fields (Business, Economics, Statistics, Data Analysis, Data Science) or relevant work experience in a fast-paced growth industry required • Must be authorized to work in the United States; visa sponsorship is not available • Ability to design tests and perform ad-hoc statistical analysis • Strong understanding of analytic tools and one or more programming languages • Experience querying databases and building actionable data visualizations using Power BI or Tableau • Advanced Excel skills, including formulas, pivot tables, and charts • Ability to manipulate and extract data from large datasets • Ability to answer loosely defined business requests using complex datasets and statistical techniques • Experience with Salesforce data and reports is a plus • Experience with Python and BigQuery is a plus • Experience with subscription-based data is a plus • Experience with platform behavior data is a plus • Must be able to travel occasionally when business needs arise • Must be able to meet critical thinking, problem-solving, and communication requirements • Must be able to work more than 40 hours per week when business needs warrant • Able to access information using a computer

🏖️ Benefits

• Medical, dental, vision, life and disability plans • Well-being incentives • Parental leave • Paid time off • Certain paid holidays • Tax saving accounts (FSA, HSA) • 401(k) retirement benefit • Employee Stock Purchase Plan • Tuition assistance • Entertainment and retail discounts • Overtime pay for eligible non-exempt employees • Reasonable accommodations for travel limitations and application process

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