Operations Insights, Tax

🕒 June 18

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Tax

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Stripe

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2010

💳 Fintech

🛍️ eCommerce

🤝 B2B

💰 Venture Round on 2021-05

Fintech • eCommerce • B2B

Stripe is a global payments processing platform that enables businesses to accept online and in-person payments. It offers a comprehensive suite of financial services, including payment processing, billing, and revenue management tools, aimed at businesses of all sizes, from startups to enterprises. By providing a developer-friendly API, Stripe allows businesses to streamline their payment operations and embed financial services directly into their applications, facilitating both B2B and B2C transactions.

📋 Description

• Investigate operational performance: Conduct deep-dive analyses to uncover why metrics change, distinguish signal from noise, and identify root causes across filing operations, user operations, and risk workflows • Partner with operations teams: Work directly with operational teams to analyze workflows, understand user behavior, and translate findings into actionable recommendations • Improve measurement rigor: Refine metric definitions, ensure data reliability, and strengthen how we measure operational performance across the organization • Support experiments and improvements: Apply statistical analysis to evaluate the impact of operational changes and experiments • Enable operational observability: Create systems, dashboards, and self-serve reporting tools that allow operational teams to explore and interpret performance data on their own and reduce recurring data requests • Communicate insights to leadership: Prepare clear, compelling operational insights for leadership reviews and strategic planning discussions

🎯 Requirements

• 3+ years of experience in operations analytics, business intelligence, or data analysis • Strong SQL skills and experience working with large operational datasets • Experience building dashboards and reporting tools (e.g., Tableau, Looker, or similar) • Demonstrated ability to conduct investigations and identify root causes in operational data • Clear communication skills—able to explain technical findings to non-technical audiences • Comfort with ambiguity and ability to structure open-ended analytical problems.

🏖️ Benefits

• Health insurance • Retirement plans • Paid time off • Flexible work arrangements • Professional development